Comments on: Costco’s Online Rebate Center http://addictedtocostco.com/2009/06/26/costcos-online-rebate-center/ Just a few of the reasons why I love Costco Mon, 21 May 2012 13:11:43 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Kimberly http://addictedtocostco.com/2009/06/26/costcos-online-rebate-center/#comment-5426 Kimberly Wed, 01 Jul 2009 13:04:05 +0000 http://addictedtocostco.com/?p=1157#comment-5426 Honestly, I've never understood why you don't just get a discount at the time when you buy the item at Costco. To me that would be the ultimate in customer service. It is pretty much the same as what you are saying, just a slight bit more immediate. But I also feel like any time I've bought a product with a manufacturer's rebate, I have invariably been waiting and waiting, and in most cases am still waiting, for my rebate. But it's kind of the same situation, if they want to give people that buy it a rebate, (I mean if they really did instead of just acting like it) they should just do it when you purchase it. Honestly, I’ve never understood why you don’t just get a discount at the time when you buy the item at Costco. To me that would be the ultimate in customer service. It is pretty much the same as what you are saying, just a slight bit more immediate. But I also feel like any time I’ve bought a product with a manufacturer’s rebate, I have invariably been waiting and waiting, and in most cases am still waiting, for my rebate. But it’s kind of the same situation, if they want to give people that buy it a rebate, (I mean if they really did instead of just acting like it) they should just do it when you purchase it.

]]> By: Costco Fan Boy http://addictedtocostco.com/2009/06/26/costcos-online-rebate-center/#comment-5407 Costco Fan Boy Sat, 27 Jun 2009 15:14:34 +0000 http://addictedtocostco.com/?p=1157#comment-5407 The true "costco way" would be to submit the rebate for you automatically the moment you purchase the item at the register. And then give you a notice saying " A rebate was submitted for you & the check will be mailed to the address on membership record. If you would like the address to be changed please visit the web site rebate.whatever.costco.com". They could do this for their rebates, not manufacturer rebates. Online submission of rebates was a new thing, maybe this would be the NEXT. The true “costco way” would be to submit the rebate for you automatically the moment you purchase the item at the register.
And then give you a notice saying
” A rebate was submitted for you & the check will be mailed to the address on membership record. If you would like the address to be changed please visit the web site rebate.whatever.costco.com”.

They could do this for their rebates, not manufacturer rebates.
Online submission of rebates was a new thing, maybe this would be the NEXT.

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