[This is a guest post from TampaSlim in Portland, who has been a Costco member since 1991. This is his second guest post; his other post was a response to the Costco.com Review Policy discussion. This is especially timely, since Costco has a coupon this month for tires.]
To buy again or not! That is the question I asked myself. It was that time again.
I was very unhappy with the last set of tires I had on our VW Passat. The BF Goodrich tires just didn’t last as promised. We rotate and maintain tire pressure as directed and have proper alignment on the front wheel drive vehicle. Problem is they only lasted approximately 35,000 miles.
I’ve bought maybe 4 sets of tires for various vehicles from Costco Tires and I’d give them about a C grade overall. But this last experience really soured me.
The Costco store told me I needed to buy Michelins and get a 60,000 mile tire (funny, I thought, because you promised me 60,000 on the BF’s). Quote was $553.95 What really got me thinking was the last time I had a “problem” (nail in the tire), I happened to be at the local Les Schwab Center. They fixed the tire at no charge and fast too. So I called Les Schwab: $522.00.
The difference really became one of location and service.
I’m curious has Costco Tires been good to you?
~ TampaSlim ~
Update, 2009.09.28: For those of you looking at this article and wondering about the Costco Tire Center Warranty here’s some information regarding the policy and where you can find more information about it.
All passenger, performance and light truck tires sold through Costco Wholesale are covered by a 5-year Road Hazard Warranty* protecting customers against treadwear damage and tire failure. Costco Wholesale will repair or replace** tires damaged during standard legal vehicle operation.
For completed details download the Costco Road Hazard Warranty
* Warranty is subject to proper Tire Center
** Replacement tires will be provided in the form of credit toward purchase, determined by remaining tread analysis.