Guest Post: Kitchen Cabinets from All Wood Cabinetry?

1 dana // 2010.01.17 at 4:40 am

hi, we are thinking about the same thing – and also can’t find reviews! hmmm…if you find anything out, would you let us know? if we find any info, we will let you know. hard to choose where to get cabinets…our contractor will make custom cabinets for $16,000 (medium sized kitchen) and we’d like to see if we can get quality for less…
thanks,
dana

2 km // 2010.01.18 at 8:00 am

hello

we recently purchased cabinets through awc. i dont have much time to explain our experiences, however, I will be sure to give an explanation when I have some time. I will be honest…We’re getting ready for our 4th shipment of replacements! Some cabinets keep arriving in unacceptable condition (nicks, gouges, scratches, etc). The first shipment included cabinets that were destroyed through the shipper…however, the past two shipments have been because the actual cabinets was unacceptable before it was packaged at the factory, or it was poorly packaged. I will update soon. They have pretty good customer service, and have been accomodateing, however, its been a heck of an experience.

3 Maria // 2010.01.19 at 1:21 pm

Thanks, km, for your comment. I appreciate you taking the time to post. I called Costco.com customer service to find out if they had reviews they could share – and they didn’t. The rep said that they hadn’t heard anything bad about them (not a glowing recommendation in my view). For us, the cost of these cabinets is at least 50% less than we could get other places so we’re hoping they will work. We haven’t purchased them though – I was hoping to find at least a few reviews from other customers.

4 Maria // 2010.01.19 at 1:58 pm

Thanks, dana, for your comment and for posting. I will post if and when I hear more information that may help.

5 Jill Simpson // 2010.01.20 at 11:22 pm

I’m also contemplating ordering these cabinets. I think the cost is awesome & I’m so tempted to use them. We just moved into a new house & my kitchen is seriously falling apart.

I know nothing about AWC but just wanted to share my previous experience using a “Custom Cabinet” shop in Cupertino, CA. Well, when I rec’d our cabinets about 25% were also seriously nicked or gouged.
These cabinets cost us about 25k, which included installation. (The owner did do the measuring & design, which I won’t get using Costco!) They trucked the cabinets in from Morgan Hill, about 30 miles, so I was surprised they were so beat-up!
When I complained to the cabinet installer, he just used a wood filler but I could still tell. That was the first time we ever installed a kitchen so not sure–is this just the norm, there will be nicks & dings etc, no matter which company you use?

6 MD // 2010.01.21 at 7:42 am

I have not heard anything about the cabinets but I have heard two poeple that have had a sucess with the counter tops. The cabinets and tops are both done by outside companies. It is not one company doing all the work for all the Costco’s so results might not bee the same at different locations. My friends are from the store in Boca Raton Florida.

7 Dominic Alecci // 2010.01.22 at 4:00 pm

I inadvertantly found out about the cabinets when I saw an advertisement about kitchen cabinets in a Costco email. I could not be more pleased with my cabinets that were purchased for the remodel job in our Master Bath. The quality is outstanding, the design service provided by Justin was excellent and his follow through made the job much easier than it would have been. I had no problem with the shipment and I easily saved $2000.00 by going through Costco. Not only that, but I got a much better quality cabinet. I have no hesitation in recommending the cabinets to anyone doing a kitchen or bath remodel.

Dom

8 Judi // 2010.01.23 at 4:16 pm

Our cabinets are beautiful. Quality is great. Love the soft close doors and drawers. We used them for our new home construction. We also got granite countertops through Costco and they are amazing!

9 Marlene // 2010.01.23 at 10:36 pm

It is my distinct pleasure to give a review of the cabinets I have purchased thru All Wood Cabinetry. I am a 58 year old skeptic, especially when it comes to technology; so while browsing and dreaming of the “perfect kitchen”, I came across AWC thru Costco. Again, being the skeptic that I am, I wanted to be certain that these guys were “legit”, the company was real, and the cabinet style of my choosing looked exactly as expected. I first ordered a sample door. It was LOVE at first sight! That beautifully rich door panel was with me for the next 2-3 weeks as I compared and contrasted with other companies. There was no comparison; so I placed my order on line. Not only was the quality great, the service was equally outstanding. The designer (JP) is an angel! He answered every question via email or by phone as if I were his only client. He was even available to my installers and my novice husband as they received tips on the installation. I must add that at the final inspection of our home addition, the inspector who visits thousands of homes in Virginia commented how beautiful my kitchen was. I am so pleased with our purchase that I have placed another order for cabinets for a buffet. I am so happy I have this oppotunity to give props to AWC! My children are proud of me for actually purchasing “something” on line…… they know their mom the skeptic. I am now the happiest skeptic in town.

10 Holly // 2010.01.24 at 4:32 pm

We purchased our kitchen cabinets thru Costco from All Wood Cabinetry. We were satisfied from beginning to end. The prices were very good and we did shop around at Home Depot, Loews and some smaller places. We found that working over the internet was actually nice, because we could look at so many different options and we didn’t have to go to the store, we just would call up ask them to tweek the design and we woudl hae the new plans in our inbox right way. Our designer was JP and he did a great job. Then the cabinets came and they were of good quality and looked beautiful. Once we ripped out the walls, we actually needed a wider caibnet than we had ordered and the return process was no problem. SO we have a beutiful kitchen, with no hassle and at a very very good price.

11 Barbara W // 2010.01.24 at 5:58 pm

My husband and I are avid Costco shoppers however it never occurred to us we would be purchasing kitchen cabinets thru Costco from All Wood Cabinetry. Upon receiving an email ad from Costco we started our research process. It almost sounded to good to be true however we could not be more pleased from design assistance from Ryann, quality of the cabinets, delivery, price and the convenience of not having to leave the house through the whole process. I will definitely be contacting AWC again when I am ready to start my next kitchen remodel.

12 Robin // 2010.01.25 at 12:37 am

Last time I popped into the store I asked at the service desk, and was told that Costco stands behind their 3rd party vendors. If you were to have a problem with any of the kiosk vendors, Costco would intervene on your behalf.

13 Jill S. // 2010.01.26 at 3:15 pm

I just did the pricing on-line and the cost was great!

I’m worried about running into problems although it sounds like the reviewers on here really loved their cabinets.

I was told they are actually “made” in China & was wondering if anyone can confirm?
Even so, sounds like the quality is there so I’ll let everyone know if I go through with my order.

I went to a few “china ” made cabinet shops here in the bay area & the quality wasn’t really there. Some had varnish/doors coming off so that has me worried. I believe Costco would never sell something so expensive that wasn’t well-made. At least that is what their motto is right? They have “lifetime” guarantee, no questions asked??

14 laura // 2010.01.26 at 4:42 pm

“I believe Costco would never sell something so expensive that wasn’t well-made. At least that is what their motto is right? They have “lifetime” guarantee, no questions asked??”

You need to re-read Costco’s agreement with independent vendors. Costco negotiates a good price for its customers, but the guarantee must be from the vendor. Because these are custom cabinets, they probably don’t have the lifetime guarantee.

And to assess whether something is quality-made, you need to check whether the company is reputable; not where the item was made. Plenty of crap gets made in the US.

15 Jill S. // 2010.01.26 at 5:42 pm

“And to assess whether something is quality-made, you need to check whether the company is reputable; not where the item was made. Plenty of crap gets made in the US.”

True, plenty of crap does get made here but China doesn’t exactly have a good track record lol.
The problem is, finding reviews about the quality (and longevitity) of these cabinets are hard to come by.

I called AWG & they told me to Google “All Wood Cabinetry Bartow, FL” for reviews. Still haven’t found any reviews, but their website does state “Lifetime Guarantee”. (no guarantees they’ll be around in a few years though).

16 Maria // 2010.01.27 at 2:07 am

Thanks to everyone for your comments. We’re pretty sure we’re going to go through with our purchase. I’ll post once we’ve received the product. We are encouraged by the positive reviews and really appreciate the good price. We are cautiously optimistic!

17 Kimberly // 2010.01.27 at 7:31 am

We’ve been thinking about remodeling our kitchen sometime in the not too distant future, so I was really excited to read all of the good reviews. I hope it turns out really well for you, Maria!

18 Leland // 2010.01.27 at 5:11 pm

I purchased my kitchen cabinets about 6 months ago. We had not started the kitchen remodel yet but the price for the quality was too good to pass up. I am doing the remodel myself and it has taken a while to get to the cabinets install. The design process with Ryann was great. We had several conversations and many emails about the design of the kitchen. We had to do some reworking of walls and moved everything around in the kitchen to meet the design requirements I had. The cabinets arrived well packed and protected and I checked them well since I would not be installing them for a few months. When I did the install and unpacked the cabinets I was pleased with the over all quility for the price. You can get better cabinets but the cost would be 3-4 times as much. We checked all the home centers and independant kitchen showrooms and for the price I don’t think we could have done any better.

The cabinets did have a few small flaws and scratches, which is to be expected after shipping across the country to So Calif. but they provide a touch-up kit. All our nieghbors just loved the look of the cabinets.

Over all the experience has been a good one and the design staff (Ryann) has been great to work with.

19 Melissa // 2010.01.28 at 10:09 am

We recently received our cabinets from AWC and ran into several problems with scratches and missing pieces (slide out drawers). While we were very satisfied with the price and the savings, it has taken us countless hours and phone calls to get the problems correct. Our kitchen installation has been delayed as a result. If you decide to order through AWC allow extra time for replacement items and be sure to check everything carefully before accepting them!

20 km // 2010.01.28 at 2:03 pm

Update:
We are getting ready for our 5th shipment; yes, you read that correctly. Our first shipment had a few cabinets damages from shipping (which was ok with us), however, some cabinets had scratches and imperfections from the factory. After 4 shipments of replacement cabinets, the majority of problems that we have been facing have been completely avoidable imperfections from the factory. The customer service managers that we have been dealing with have been good at compensating us for our almost 2 month delayed project and hassle of having someone at our home to accept shipments. An example of our last shipment included them using packing tape to adhere bubble wrap to the cabinets. To be clear, they applied packing tape directly to the finish of the cabinet which resulted in the finish getting peeled off when removed. It was painstakingly unbelievable to comprehend how someone would do that who’s business is founded on shipping their product throughout the country; you think they would be absolute professionals at packaging their products. Overall, I do not know if I would use them again for cabinets. Yes, we saved a lot of money purchasing them through Costco, but after inconveniencing the in-laws a 5th time to receive an order is really getting old.

21 maria // 2010.01.30 at 1:45 am

We are so grateful to hear this feedback. Thank you so much for your responses!

22 dsd // 2010.02.03 at 7:57 pm

KM,

Would you share the style that you chose?

Thanks for sharing, but sorry to hear about your hassle.

23 Jill S. // 2010.02.03 at 7:59 pm

Wow! So sorry KM you are going through all that-what a nightmare!! Thanks so much for all the info and I hope you get your kitchen installed soon.

I have decided to use the “custom” cabinet place we used in our last home. I believe we’d only save about 6k if we went with the Costco cabinets. Not a good deal at all if you consider our cabinet guy will install similar quality all wood cabinets, free design/ in-home measuring AND get them installed too.

Thanks to everyone who has posted their reviews!

24 LM // 2010.02.04 at 9:28 am

Hi! As a Costco member I know that they have a “No hassles return policy” and all vendors are required to follow that rule. (I’ve used it ) On their website, All Wood Cabinetry boasts a Lifetime Warranty, and while you could question whether they’ll be around in a couple of years, you can certainly think the same of any other company out there. It is not feasible to assume that a company who has been around for 20 years will still be there next week.

I do a lot of online shopping, and it was hard for me to comprehend making such a purchase online, but I’ve called the company and they do many hundreds of thousands of dollars worth of sales with Costco. When you are an online shopper it’s easy to post a nasty or unsatisfactory review of a company, but I find that most people (myself included) never feel the need to give a glowing review of their experience.

I try not to worry about things that are “made in China”, as I would probably have to throw out the majority of my household items that I love too much! It is important to look at the overall standing of the company and how they work to improve and uphold the highest standards of customer service when looking to make any large purchase, especially online.

I know that I’m considering this purchase, and I would employ anyone who’s interested in cabinetry to do a little research and put a little thought into the decision. I have had a difficult time finding the same construction quality for close to the price I’m getting from Costco and it’s hard to pass that up! Happy Shopping!

25 JC // 2010.02.04 at 9:53 am

KM, I’m sorry to hear that you are having such a difficult time also, but in the same token, my daughter got my kitchen through this vendor and my cabinets are absolutely beautiful. I couldn’t afford custom cabinets and I have heard that even if it they says custom, it doesn’t mean it is quality. I would think that a vendor this size or Costco would have a better chance of being in business more than 25 years down the road than a small business down the road from me. My daughter is the one that was confident to purchase my kitchen on the internet, where I was leary, but as Costco members, I do know that they will stand behind anything they sell or not have a vendor who would not sell a quality product. I tried to think about things through the bigger picture, Costco has 566 warehouses & 30.6 million households. I saw their stats on this website (http://phx.corporate-ir.net/phoenix.zhtml?c=83830&p=irol-homeprofile). To me, numbers speak volumes so, you are bound to have some things that might not go right with a purchase this size. So, if you look at the overall picture and are considering purchasing cabinets on the internet I would through Costco again in a heartbeat because the percentage would speak for itself. I too had to have a few things replace, but the service and attention I got was great. KM, I hope when all is said and done, you are happy with your cabinets.

26 SS // 2010.02.04 at 10:25 am

Well I don’t have any reference to compare with so its tough to ” give them a Number ”
I can tell you there were a few problems, which not all were they’re fault, but they’re cust service was excellent and everything got
handled to our satisfaction. I think the quality is very high but the finish on some of the doors was a bit dodgey.
Overall I’m quite satisfied and I know if I have future concerns they will be there to assist.

27 Yogendra Patel // 2010.02.04 at 11:33 am

I went thr’ a very good experience of designing my kitchen cabinets from All Wood Cabinets from Costco. Designer Danny was excellent. He was very patient with us through multiple changes we made. Their response time is 24 -48 hours. I got my order delivered as promised today. I have to open the boxes and yet
to see actual cabinets and their quality. I will be posting about that soon.
Overall I am very very satisfied with the design process. We will find out about their product once we open the boxes.

28 Jill S. // 2010.02.04 at 4:31 pm

Just a comment, and of course this is only my opinion, but I would prefer to actually “see” the entire cabinet in person–not just a door. I have heard of others that have actually purchased cabinets on-line, and well, the cabinets are starting to fall apart after a only a nfew years. (I want to say they used Cabinet Liqudators–something like that?)
I wish AWC had a showroom here in California. I’m still leary because I do not see any comments about the longevity of their product. Yeah, I know I can return it to Costco but what happens if a few years down the line the cabinets start falling apart–what a pain bringing those back lol. I still find it strange when I go on “yelp”, I don’t see any mention of this company that is based in Barstow, FL. hmmmm…. I don’t have access to Angie’s List–wonder if they are on there? Nor are there ANY reviews on Costco’s website.

For others looking at cabinets, if you do your research and go with a local “ma & pa” shop you might be able to negoiate the price down. I got a 20% contractor’s discount from our cabinet shop (even though I’m not one lol) and you can do a google to get all the info you need to ensure the cabinets are good quality (for example, using grade A wood etc). I just came back from another cabinet shop I was tempted to use, only find out (after finding all the hints on the web!) the wood cabinets were poorly constructed!
I know, I know— now everything is made in China nowadays, but the GOOD cabinet places I have looked at used mostly cabinets here in the US.

29 JC // 2010.02.05 at 9:10 am

I know you can order a sample cabinet, because my daughter did. She ordered a small base cabinet that was designed from their free online design service. They told her that she could return it if she didn’t like the quality at no charge to her and she would get a full refund. The design center also told her that their cabinets are NKBA certified. Which I had to look up because that didn’t mean anything to me until I saw that it meant they were certified through National Kitchen & Bath Assc. Which means their product went through a series of test to see if their product was worthy of their seal. I was you all the best with your kitchen, no matter which direction you go.

30 Dan & Sharon // 2010.02.05 at 2:24 pm

We are very satisfied with our kitchen cabinets through Costco from All Wood Cabinetry. Our designer, Danny was patient and very helpful in completing our kitchen design. He was attentive to detail and we were able minimize the amount of filler used in the project. As mentioned in other reviews we did have problems receiving damaged cabinets caused by the shipping company, and what looked like goods that were damaged before it was packaged at the factory. Their Customer Service was diligent in resolving these issues. Just remember that it takes a minimum of a week for the product to reach Southern California, which can delay the project. Product quality is equal to or better than the big brand store cabinets we looked at. One deciding factor for us was the fact that these cabinets are ALL wood, no pressed board. We saved a substantial amount of money and are very satisfied with the kitchen cabinets. We liked them so much that we ordered additional cabinets for a buffet and an island.

31 Jill S. // 2010.02.05 at 7:33 pm

Oh thanks Dan/Sharon & JC….Hmmm….it does sound like a really good deal. I just hate the thought of doing all the measuring myself, and if I screw up than I have no recourse.

I also called AWG & they said they do use “furniture” grade plywood, and the sides of the cabinets are 1/2 thick.
I could always do my bathroom first, to test it out huh?

32 itl337 // 2010.02.06 at 6:58 pm

I just received my kitchen cabinets from All Wood and they look great! Much better, frankly, than I expected. They really are great looking and they came in good shape, with no damage. We’re in NYC and shipping took less than a week. They are very good quality and an amazing price. Our designer at All Wood, Danny, was fantastic and helped a lot. I haven’t read all the posts, but re the last one, the plywood is for the insides and the shelves. The doors and fronts of drawers are solid wood. The grain looks really nice on the wood. I got the Shaker style maple. A friend of mine is a designer in Arizona and she has used All-Wood and told me the quality would be excellent, and she was right.

33 Dan & Sharon // 2010.02.06 at 10:14 pm

Jill,
You are right, you want to get the measurements right. Your designer can help you with the measuring part, and make it easy for you. We sent pictures of our old kitchen along with the wall measurements to help with the process. And yes, before we ordered the cabinets we measured at least 6 times to make sure we had it right. Our designer, Danny, sent us a detailed drawing including the measurements, and where each cabinet would go. With the drawing you can check the measurements and make changes if you want. The planning stage took several weeks for us, and Danny was there to help all the way. I hope you give them a chance.

34 Jill S. // 2010.02.08 at 12:41 pm

Thanks , I would love to give them a chance. My previous cab shop did come in a little over 6k over, which included the design/measuring and installation.

If I use AWC, I won’t get the install or design, but I’ll get a lot of extras such as moulding-lazy susans, pull-out shelving etc….so, I will get a ton of upgrades.

I need to compare their cabinets to my custom cab guys…then I can really tell what is the better deal.

I’m going to Costco today to see if they have customers in San Jose who used AWC. I would love to see their kitchens in person!

Thanks again to Dan/Sharon and all the others who shared their experiences. Does anyone have any pics of their finished cabinets? Would love to see ‘em

35 Jill S. // 2010.02.08 at 12:42 pm

oh, sorry–when I said my cabinet shop came in “over 6k” I meant it cost 6k MORE than AWC.
I didn’t mean it only cost “6K” for the cabinets lol…

36 Maria // 2010.02.08 at 6:13 pm

We’ve ordered ours and we expect them to be delivered on or about the 19th of Feb. We are bracing for possible damage during shipping. I will put up a post about how the products arrived (and my opinion on their quality) as well as pics of them and our new kitchen, once it is done.

37 Steve and John // 2010.02.09 at 2:40 pm

The cabinets were delivered on time with only one small gouge on the exterior side of the sink cabinet (which was not visible when installed).
It took a bit of time to set up the doors and drawers to square them, but once done they look and work perfectly.

38 Bill // 2010.02.09 at 2:47 pm

I purchased cabinets from AWC in April 2009. They were great to work with through the entire design and purchase process. The cabinets were shipped quickly and arrived well packed in outstanding condition. The cabinets are very well made and are a really good quality. The only problem I had was some of the shelf clips were missing. I made a call to AWC and they shipped them out immediately and had them the next day. The customer service department is excellent and are really great to work with. I would definately purchase cabinets from them again. I doubt you will find a better price for this quality of all wood cabinets.

39 Dexter Nardella // 2010.02.09 at 5:34 pm

I ordered a full set of kitchen cabinets from Costco and am delighted

+ The design team was very helpful
+ Shipped on time
+Cabinets look great: craftmanship and appearance (I regularly get positive comments from visitors)
+Price was much lower than any others I researched. (I did buy when they had sale pricing.)

40 Jill S. // 2010.02.10 at 7:39 pm

Just curious for those that bought their cabinets from Costco….can you let me know which style you got?

I found out on the web that AWC are similar to “Hampton Bay” sold at Home Depot. Also, “Cabinet Liquidators” sells them too.
Of course I found this info. on the web & you can’t always believe everything on it.
(a friend used Cabinet Liquadtor awhile back & they are having issues with their cabinets!!)

41 Larry // 2010.02.10 at 10:48 pm

These cabinets were a good deal, probably $2000 less than what similar cabinets at Home depot would have cost. They look great and are very solid.

42 Jill S. // 2010.02.11 at 4:43 pm

When I popped into my local Costco they told me to look on their website for the reviews. I haven’t found any on their website.
I see a lot of good reviews on here, just curious if those posters on here plan on writing reviews on Costco’s website too?

43 Marianne Reilly // 2010.02.12 at 11:48 am

Looking at these cabinets for my kitchen. Wondering how the hardware is. Its it steel/metal? Strong? I have 3 boys who are a little rough on a house. Is the wood hard or soft. This company claims Made in America, so why are so many people saying China? Someone mentioned tape being on the cabinet and pulling off the finish. If that is true then how would the finish stand up in a kitchen with cooking, steam, high tempetures going on?
I do love Costco and shop there often they have a great return policy but this will be my first 3 party vendor.
Thanks,
MR

44 JC // 2010.02.12 at 1:36 pm

I’m pretty sure that their website says ‘Built in the USA’ and I would think that most things sold at Costco is through vendors.

45 JC // 2010.02.12 at 2:08 pm

I saw that under FAQ’s they listed the KCMA tested…
Structural – 500 pound load bearing capacity
Door & drawer open/close – 25,000 cycle
Door open strength – 65 pound additional hanging weight
Finish – stain resistance to mustard, catsup, alcohol, vinegar and assorted household chemicals
Finish – 24 hour detergent/water exposure
I hope this helps Marianne!

46 Marianne Reilly // 2010.02.13 at 12:18 am

Thanks everyone for you imput. I emailed them myself. Thought you might find the following interesting.
Dear Marianne,
Thank you for contacting All Wood Cabinetry from Costco.com. In response to your question: (The roll out hardware on the drawers is made of what material and is it mounted on under the drawer or on the side?
Additionally I can request a designer come out and measure for me? One more questions is the product made in the USA and is the wood from the USA or as I am reading from China? Please let me confirm the following:

They are Epoxy coated metal runner with 75 pound load capacity and nylon roller wheels. Runner is a side and bottom “wraparound” mount for additional support. Runners are fastened to underside of tray. Cabinet member runners are attached to face frame at front and to an adjustable “boot” at cabinet back. I’m attaching instructions on how they are installed.
We do not have in home services, we can provide you with a free design & estimate but you will need to send us an existing floor plan or you can fill out our How to Measure Guide.
Go to this link: http://www.allwoodfast.com/MeasureInstall.pdf
We do import globally; however, the majority of the wood comes from Russia, is manufactured in China, and assembled and shipped from Central Florida. I have attached the link for the warranty on the cabinetry for you.

Strange series of origin, Russian wood, Assembled in China and shipped to Fl. This is American? LOL I guess it’s an international product which is fine if it stands up to quality. Going to pick out a door send them my plans and see what the price is. That is the hook but I really wish it was made in America.
I’ll looked at some Quaker Maid Cabinets today, beautiful but a bit pricy. Lets see the difference if it’s just a few hundred dollars I’d rather go with them.

47 JC // 2010.02.13 at 9:48 am

To clarify, the epoxy coated metal runners are ONLY for the rollout trays. The drawer runners for Costco members are standard soft close mechanism that are: Structural – 500 pound load bearing capacity Door & drawer open/close – 25,000 cycle.
The soft close doors are also standard for all Costco members. I notced when my daughter and I went to other cabinet shops, they charged extra for these upgrades that Costco has given us as a standard.

48 JC // 2010.02.13 at 9:54 am

Oh, I’m pretty sure that they told me the cabinets are assembled to order in Florida. The components are manufactured in China.

49 km // 2010.02.16 at 11:15 am

Hey All,

I posted awhile ago with some feedback on my experience with AWC and it really was quite drawn out and negative. Even though I went through multiple deliveries to get everything right, the cabinets are HIGH QUALITY and the customer service at AWC was excellent. We just remodeled our entire first floor with about 90% costco products, including: bamboo floors, cabinets, countertops, light fixtures, and furniture. Just some odds and ends from other stores.

We have installed the Lexington Cabernet cabinets and they are BEAUTIFUL. We received quotes from local home centers that were at least 2k more, and I even saw a sign on my way to work at a custom cabinetry contractor that said, “Kitchens starting at 15k!”. As I am sure the contractor would have done a lavish and outstanding job with absolutely everything we wanted…the money we saved with Costco’s cabinets was immense, and we received a beautiful kitchen.

In short, if we ever move, and I redo another kitchen, I would definitely use AWC again. If I could post pictures on here, I would; that is how proud and excited I am about the look, feel, and quality of what we bought.

If you decide to buy from AWC, just make sure you inspect every shipment thoroughly. Customer service will definitely work with you to make things right. If you have any questions, I will try to check back to respond.

50 Mike & Diane // 2010.02.16 at 7:13 pm

We’re also strongly considering AWC cabinets based on price. By my estimate the AWC cabinets will be between 40% to 50% less than ‘conventional’ cabinet suppliers. The comments here have emboldened us to very strongly consider AWC. We’re awaiting some quotes from Medallion and Yorktowne, and with numbers I think we’ll have the grounds for a good decision.

Thank you all, especially KM for objective critique. Despite the shipping nightmare, KM’s appreciation for the product is obvious. We’ll keep you informed as our project proceeds.

51 Jim // 2010.02.16 at 7:38 pm

Ordered kitchen cabinets from AWC several weeks ago and could not be more satisfied. The cabinets arrived well protected and ahead of the projected delivery date. Found a few minor blemishes (factory, not shipping), but so far nothing that is going to be noticeable. I am very satisfied with the overall quality and the service was great. I sent Danny a Powerpoint photo of my kitchen with rough dimensions of the existing cabinets and he did an outstanding job laying out and detailing my requirements right down to drawings and floor plan. I’d recommend AWC in a heartbeat

52 Jim D. // 2010.02.16 at 8:25 pm

I searched kitchen cabinets at two major hardware stores and a long time local lumber yard. While better quality cabinets can be purchased I could not find any that matched AWC construction and quality for the money. My cabinets arrived in perfect condition, quicker than anyone else promised and the customer service was top shelf. I ordered cabinets for a small lower level kitchen in my home and I was treated like I was ordering a truckload. Oh, did I mentioned I saved around $1,ooo on this small kitchen? I highly recommend for the average home. High end upscale home would probably use higher end cabinets.

53 Evelyn S // 2010.02.16 at 11:06 pm

I found the company to be very good about answering questions and follow thru on the order. I ordered on Dec 22nd and it look over 2 weeks because the company was closed for the holidays. Other than that they came in great shape and when 1 cabinet was too large for the space they agreed to pick it up via Fed Ex Freight and a date for the new cabinet. I have been very happy so far and would recommend these cabinets to anyone. My contractor was very impressed with the quality as well.

54 Erica // 2010.02.19 at 3:34 pm

My experience with All Wood Cabinetry has been pretty good. The free design service for Cost co members was pretty easy. I made multiple design changes, they made them without question and quckly. We did have one cabinet arrive with a door front that had fallen off, plus some of the measurements were off (my fault for not thoroughly double checking the plans). But AWC corrected the issue easily and quickly. The cabinets don’t come with detailed directions on where all the extra pieces go, it was up to us to figure it out (although I did contactg AWC and they responded quickly with answers). There appears to be an expectaion that an experience cabinet installer will put the cabinets up, versus a home project. The quality and style of the cabinets is great, I really love them.

55 Venkat // 2010.02.19 at 5:10 pm

We just completed a small wet bar with cabinets from AWC. JP our designer was great. He did several iterations for us. The cabinets arrived fine. I haven’t started using the bar yet but it looks great. I am waiting for my carpet to be installed (again by COstco) before using the bar.

Only thing: I wish I had ordered a sample door of the cabinets. The cabinets I ordered have a satin sheen. I would have preferred a matt finish. Would have ordered somithing else had I known.

I’m hoping the is enough to last for a long time.

Costco is really good about service. I always give COSTCO the first shot for everything I need. They may not be the cheapest source, but they sure as hell save a ton of time going around town fiding deals. The time saved is invaluable.

Venkat

56 Tracy // 2010.02.20 at 8:50 am

Just wanted to thank you all for taking time to provide great feedback. I have been investigating kitchen cabinets and noticed the flyer in the store the other day.
We recently did our bath with a private design shop. It has a lot of cabinetry and it is gorgeous but turned out (of course) to be more than I orig wanted to spend. Our bath cabs are all wood/fully contructed in US, but still had to be shipped to my area and we had several reshipments d/t damaged goods.
So ,as said before, that can happen with whoever you use, and does not put me off Costco.
You’ve all provided enough objective feedback to convince me to start the project with Costco. Thank you!

57 Moe // 2010.02.22 at 12:07 pm

I have purchased kitchen cabinets from AWC / Costco. My initial impression was somewhat disappointing, several cabinets arrived damaged due to poor packaging. Cabinets were double stacked, and during transport units on the bottom got damaged. Other issues found during inspection included scratches, and dents in wood finish, also the glue on the cabinet joints appeared that a blind person applied it, glue all over! I was ready to return everything, but decided since time was short to work things out.

AWC customer service was there saving grace! I received replacement cabinets and new door fronts to all the damaged units. There scratch cover up kits will come in handy, you should order 2 kits. All in all the cabinets are decent, I think AWC main problems are due to improper packaging for transport! Also, need a bit better quality control during assemble to avoid glue issues and minor scratches.

58 Marianne Reilly // 2010.02.22 at 11:20 pm

I finally made up my mind and went with Quaker Maid Cabinets, they are custom and made in Pa. More money but I feel good and the dealer is in my neighborhood. Supporting my community and the USA. Most important I have a go-to person if there is a problem.
Later I will be making over my bathrooms and will look into AWC/Costco. I trust Costco but just feel this is a big job and I don’t want any problems. Plus this is it the last kitchen remodel for me I am either going to sell in 20 years or die in this house, so I want to be in love with my kitchen. Good Luck to all you remodelers.

59 Karen Benavides // 2010.02.23 at 12:48 pm

We’re completely redoing our kitchen and decided to go with AWC. It’s a really big job (a lot of cabinetry), and we’re doing all the work ourselves. Danny, our designer was great to work with, he responded to all of my questions and changes very quickly. Everything arrived in pretty good shape and exactly as ordered. I challenge anyone to have a kitchen remodel done by anyone without a minor ding or scratch somewhere – it’s just the nature of the beast. We’re still in the final stages of the project doing finish work etc. Everything looks great.

If you’re a really good do-it-yourselfer, I recommend AWC hands down. Their price for the quality of product was unbeatable – and we did a lot of shopping. My only complaint to this point is the lack of detailed information with respect to all of the “extra stuff”. Some of the pieces, crown molding for example, were obvious; however, there were a lot of pieces that we had a hard time figuring out what to do with. As a result, we had to make several calls to inquire. Also, the installation instructions are virtually useless; you’re pretty much on your own with respect to how to put all the stuff up. We spent a lot of time on the internet looking up stuff that AWC should have provided in my opinion.

60 FLu // 2010.02.23 at 1:17 pm

I ordered kitchen cabinets from AWC for kitchen remodeling after comparative shopping. I saved between $1000-$2000 dollars comparing to other places I have checked. My contractor was impressed by the good quality of the cabinets. They look pretty after being installed. Furthermore, their customer service and design service are very responsive; normally reply request within 24 hours. Overall, I highly recommend their product and service.

61 S Lewis // 2010.02.23 at 4:27 pm

We just received out cabinets designed by AWC and bought thru Costco. Our designer, JP, was very nice and accommodating. The price was unbeatable and we also did lots of comparisons. The quality is good for the price. Delivery was almost as advertised, with 2 exceptions (2 cabinets are still on back order)
Overall, our experience has been good and we will use them again on another project we have.

62 CHARLENE LUDKIEWICZ // 2010.02.24 at 11:45 am

This is really a no brainer decision. If you have found this website you don’t have to look any farther. The selection is great, the service is exceptional especially Danny, they are so easy to work with and get what you want and there is no hassle delivery. We couldn’t be more pleased. The prices are more than reasonable for the quality. It was all done in a mannerly fashion as well. The staff was polite and courteous as well as helpful. They are a ****(four star) company.

63 Bryan Dawson // 2010.02.24 at 1:53 pm

We haven’t received the cabinets yet, but our experience thus far has tremendous. My designer was Juliana who was very helpful, offering her own recommendations and quickly making changes as we closed in on the final design. I am a prefectionist and a thrifty (not cheap) buyer. I did quite a bit of research and submitted my designs to Lowe’s, Ikea, etc. Lowe’s charges 15% extra for all wood contruction, 10% extra for soft close. Their quote, for a similar look and features, was $1500.00 more that AWC (the current 20% off promotion helped with this, certainly). Ikea, while we loved the features and modern designs, uses particle board for frames. We also used Costco for our Quartz countertop. That representive came to our house and was also very helpful and low pressure – the price, at $58.00/sf including sink and installation was also very competitive.

So, we will see once the cabinets arrive. I hope the comments above regarding damages do not happen to us! We will report back!

64 Mike & Diane // 2010.02.26 at 10:31 pm

Has anyone purchased the Haven biscuit glaze? Would love to know if you love it. We got a sample door today of the Hawthorne Cinnamon Maple, but I’m not sure about the color and am thinking that I’d prefer the biscuit. Unfortunately, we have to make the decision by Sunday or forego the 20% discount. Can I really order an entire kitchen without seeing the door in person? Scary!

65 Jill S. // 2010.02.26 at 11:23 pm

I’m also going to pass on using AWC. I’m just not that handy when it comes to DIY, and from what others have said, putting together the cabinets is challenging! So, I would rather pay the extra couple thousand to have our local cabinet shop handle.

Just wanted to reiterate, a lot of local cabinet shops really want your business….definitely worth it to “haggle” the price down. You’d be surprised what great deals everyone has right now, due to the recession.

66 Trevor // 2010.03.03 at 4:05 pm

@Mike & Diane — Ha! I fell for this one too… I’ve now seen 3 20% off periods come to an end and the very next day I get an email about a “new” promotion…guess what? 20% off again!

As for my experience with AWC, I’d give it about a 7/10. I talked to one rep on the phone who was very pleasant and happy to help. The woman who did our design could have done better though IMO. E.g. I hadn’t realized the undersides of the wall cabinets were unfinished and that you really want some kind of drop molding or light rail to hide. She didn’t suggest this when I submitted my design so now I have to make a separate order to get it.

The cabinets arrived without a scratch.

One of my wall cabinets shows signs of sloppy construction; they glue a piece of the frame onto the bottom at the back and this piece is not flush with the cabinet back so it hangs a quarter inch lower than the other 3 sides of the frame.

The rest of the cabinets seemed to be good quality. I really like the soft close doors. Although the one drawer that I have is extremely hard to open because the suction from the soft close mechanism is so strong. Hopefully this is adjustable, but I haven’t looked into it.

Color and style are great. Very happy with that.

I would use again because the value is very high compared to what you’d get at Home Depot or Ikea… you’d be hard pressed to get the same kitchen in particle board for this price, let alone 1/2″ plywood with solid wood frames and soft close doors.

67 Wang // 2010.03.04 at 8:58 pm

Thanks for all the information and it has been really helpful for our decision. We received 3 sample doors ($20 each) two days ago and have decided to buy kitchen cabinets from Costco. As a suggestion, the sample doors are very helpful to see the color and wood. We planned to choose Vermont maple (VHS) but somehow the real wood door looks “fake” due to the color and finish and we have decided to choose WCN — a little bit darker but looks and feels better. Our 3rd door is LCN, about 20% more expensive than WCN but looks similar to us. We shopped around in Burlington, VT, and a major difference is that other places have too many and too much additional charges (e.g., $50 for a furniture finish end and $ for soft close, etc.). Also, it made me feel bad when there are too many choices and tradeoffs between quality and costs. The AWC quote is about $2000-$2500 less than the quote for similar cabinets from HD for our kitchen and that is about 20-25%. I plan to DIY for the project except granite countertop and will post more about our progress. Thanks.

68 Tjr // 2010.03.16 at 1:14 pm

someone mentioned the Bartow florida location

and yes they appear to be based there

http://www.awcabinetry.com/default.aspx

and at the bottom if you put in your zip ( any zip really) it takes you to the only dealer which is
http://www.cabinetliquidators.com/

in the same locale

(looks surprisingly like a lumber liquidator page) Not that it a bad thing i have HW floors from lumber liquidators

but these guiys have the same design toll, etc.. i suspect this is the home company)

Tr

69 Tjr // 2010.03.16 at 1:18 pm

http://www.seflorida.bbb.org/Business-Report/Cabinet-Liquidators-LLC-36000128?source=ctc

they have only been in biz since 2005 , but clear on complaints

Terry ( TJR)

70 Tjr // 2010.03.16 at 1:23 pm

http://lmgtfy.com/?q=cabinet+liquidators+florida+reviews

71 Irene // 2010.03.25 at 4:57 am

We purchased cabinets from All Wood through Costco and absolutely love them!
All that was promised WAS delivered. The cabinets arrived assembled and in excellent condition.
They are absolutely beautiful and at an excellent price. The high quality is evident.
Danny in customer service was excellent…imagine someone in customer service that actually provided excellent service!
I had a few questions before, during and after the order (I ordered additional cabinets) and Danny worked with me through the entire process, both on the phone and email.
It was a stress free, pleasant experience…something I didn’t think possible.
I recommend All Wood to anyone thinking of buying cabinets!
Irene, NJ

72 perla // 2010.03.27 at 3:13 am

@Mike and Diane

Did you go through with the purchase of the Haven Biscuit glaze cabinets ? We are considering the same and would like to know how it looks. If you have any pictures that you can share, that would be great too !

thanks,
sp, san jose,ca

73 Mike & Diane // 2010.03.28 at 3:51 am

Perla – We did purchase the Haven Biscuit cabinets. We’re actually moving our kitchen to another room and have more plumbing, wiring and door and window replacement to do before we can install the cabinets. But All Wood delivered early; and the cabinets, while in our garage, look great. The contractor who is helping us on the job was very impressed with the quality and construction. We were at a homeshow this weekend and saw similar cabinets at much higher prices. Although I can’t show you the final result, I’m confident they’ll look great. If you can wait a couple of weeks, we’ll be glad to share pictures.

74 perla // 2010.03.29 at 12:40 am

Mike&Diane – Thanks for the reply. Were you satisfied with the design process – did you have the in-home consultation or was it all online ? We ordered a sample and it looks nice, but since it is such a small piece, its hard to tell. My wife is worried about the maintenance of a light-colored cabinet and thinks they may fade and/or stains may show (she likes the color though). Did you have such concerns – are they valid ?

thanks,
srinivas

75 Mike & Diane // 2010.03.29 at 5:22 pm

Perla/Srinivas – We already had a design and worked with Danny via email to replicate it with All Wood cabinets. Because All Wood is not custom, there were a few adjustments, but nothing major. I think the designers at All Wood know what they’re doing so I would not have any concerns. If you have an idea of what you want, they will work with you to make it happen. If not, I’m sure they have designed enough kitchens to come up with a good plan. As far as maintenance, the light-colored cabinets go through a different process from the wood cabinets, which is why they are a bit more expensive. I have never seen them fade nor have I ever seen permanent staining. The lighter cabinets would show fingerprint marks or stains more easily, but you would wipe them down the same as if the cabinets were dark wood – you just might notice them sooner. Since you have probably ordered a sample door, why don’t you smear some dirt and grease on it, and see how it cleans up. We looked at a number of cabinet manufacturers, and I believe that All Wood are as good as the higher priced brands. In fact, the typical mid-priced cabinets of other brands use furniture board (or particle board), so if you want plywood, you have to go with the premium line at premium pricing. All Wood doesn’t use furniture board; and unless you want to spend thousands more, I think All Wood cabinets merit serious consideration.

76 tjr // 2010.03.29 at 6:43 pm

Even the “silverline ” series which is mastercrafts lower tier is furniture grade press board.
so yes havingthe allwoods guarantee of plywood for framing is a plus .

i ordered the vermont honey spice , the sample scratched easily, i will give an update when it all arrives,

quality, accuracy,shipping damagee , etc…

77 Brad // 2010.04.02 at 10:30 am

I have ordered the Langston Cinnamon Maple cabinets (23 cabinets, plus trim). They arrived without a single piece of shipping damage. There were only a couple of minor blemishes on a couple of doors. A 2 minute conversation with Customer Service has replacement doors already on order. So far, I am quite pleased with the process. Everything has been delivered as promised. Will update again after the installation is complete.

78 Tjr // 2010.04.09 at 8:00 am

I received my cabinets yesterday, (vermont Honey spice) :

1) they do an excellent job palletizing and packing them. i found no damage
2) They use Ceva international as the shipper at least to denver , http://www.cevalogistics.com/en/Pages/default.aspx
3) the cabinets look to be very good quality, a little variance in shading on the light color wood, though nice finish , excellent hardware, slow close door rails are definately the 70lb capable ones. i think they are definatley worth the discounted price, considering the shipping is included , i have 15 cabinets 1170 lbs of freight

i will update more when installed ..

79 Maria // 2010.04.12 at 3:17 pm

Just to follow up – we have now finished our kitchen remodel and are really happy with the All Wood Cabinetry. We bought and installed Lancaster Toffee Glaze cabinets. There was one piece that had enough damage to mention and it was replaced promptly and with no trouble. A few other pieces had minor scrapes and bumps but once installed, those parts wouldn’t show so we didn’t really worry about them. The quality of the cabinets is good – they are sturdy and well constructed – certainly a good product for the price. We have two large 30 inch drawers in our design and we were worried about how sturdy they’d be with stuff in them – and they are working well. The finish seems good – we are hopeful that it will last for many years. We are really enjoying the soft close features which we would have had to pay extra for other places. We did not have them professionally installed and there were some tricky parts (we had to cut the single oven cabinet to make room for a double oven – which was stressful but worked out well!). We ended up with a few extra molding pieces and a couple of places where we might have benefited from a professional installer’s know how but all in all, the cabinets went in as they were designed. One other thing that we didn’t realize is that this particular cabinet (the Lancaster Toffee Glaze) is rounded on the edges so when we put door knobs on, they can look crooked from different angles – we’ve got a solution but that’s an area that a designer might have been able to warn us about. All in all we are happy with the product and would recommend them to others. I’d be happy to share pictures – just let me know and I’ll email you some.

80 Debra // 2010.04.13 at 11:17 pm

Well, I too am considering ordering kitchen cabinets from Costco. My problem is I won’t be “on-site” when the cabinets are delivered or when they will be installed. Do any of you think the issues noted occur so often that I need to be on-site ?

thanks

81 Cheryl // 2010.04.14 at 4:09 pm

Maria, I am considering the Lancaster Toffee Glaze as well. Can I ask other cabinet companies you were considering? I would love to see photos too!

82 Jessa // 2010.04.16 at 1:49 pm

I am consiering Lancaster Toffee Glaze and the Haven Biscut Glaze… pretty different looks, huh?! Maybe even the large island in one and the mounted cabinets in the other?? I want to stick with white appliances too, (not a stainless steel fan.) I would LOVE to see some photos from you folks! I am convinced that the quality and service is just fine and I’m 99% sure we’ll purchase these from Costco.

A quick designer question– did you guys most stick with your current kitchen design and just replace the cabinets? I’ll stick withthe general cabinets from the main kitchen, but I want to completely scrap and re-design our island. Right now it’s just 4 double door cabinets stuck together. Did anyone have the designers “get creative” and make suggestions from scratch?

83 Maria // 2010.04.21 at 2:12 pm

Cheryl, sorry for the late response. We looked at cabinets from Home Depot and Lowes, all of the various grades and options. We also had two contractors out – both of which were going to make custom cabinets for us. I can send you a few pictures if you email me at mariag481@cox.net.

Jessa, we completely redid our kitchen – there isn’t a single thing that is the same. We went to our AWC designer, Danny, with our design and he verified the cabinets we had selected and he recommended the moldings and some needed spacings. We too need to now design and island and have thought about using the Haven Biscuit Glaze (contrasting with the Lancaster Toffee Glaze) but I think that the island I want may be too custom and there aren’t AWC products to accommodate the design features we want.

84 Dee // 2010.04.22 at 6:26 pm

We ordered Lancaster Toffee Glaze and had to send them back!!! The finish was terrible! On the raised panel, there was a line “painted” on. It looked like my 4 yr old son had drawn it with a Sharpie! We ordered in Feb, they arrived, on time ,Mar 17th, and were picked up by the shipping co on April 9th. We are currently disputing the charge with our credit card co, as AWC has not canceled the order, even though they received the returned kitchen 10 days ago….aargh!! Next time, I will order sample doors.

85 Mikey // 2010.04.22 at 11:21 pm

We are considering these cabinets as well (Lexington Cabernet). They have a somewhat limited selection of configurations, but that’s how they keep the prices low. They aren’t custom-building each order (like KraftMaid or American Woodmark). That’s also why they only take a couple of weeks. If you can design your kitchen with the configurations that are available, it’s a great deal. If you have the need for any specialty cabinets (like a 34 1/2″ base cabinet with a microwave cut-out, or a shorter baking-area cabinet, or a 24″ deep wall cabinet that is 30″ high), then you may find their selection to be too limiting. But for the price, I can live with some compromises in my design.

For anyone that is interested, this is the exact same company that provides the Hampton Bay cabinets that you can order online from Home Depot. If you call AWC, they’ll even price the same design for either company (Costco or Hampton Bay) — as long as you have submitted a design request thru each company’s web site. The prices were nearly identical. HD was a tad cheaper, but didn’t include the soft-close options.

Also, if you go to AWC’s web-site, you can look-up dealers in your area. Then you can drive to their design-center and see the cabinets “up close” before buying. You could even have them price the same cabinets for you (maybe you can negotiate a better price).

86 Mikey // 2010.04.22 at 11:25 pm

BTW, if you want free samples (but not an entire door), you can order these from Home Depot on their Hampton Bay cabinet web site. They’ll send a small cross section of a door (showing the door trim) that is about 5″x5″. You can order as many as you need, they send them at no cost.

I went to a local cabinet company that carried the AWC line and looked at both the doors and the cabinet construction.

87 tjr // 2010.04.27 at 8:52 am

So we had our cabinets installed :
a few issues folks should be aware of — all cosmetic / quality problems.

1) rails for pull out drawers (light weight ones) were not mounted close enough together at the fronts , so they would lock up . i had to put spacers to make them work .
2) on my wood choice ( vermont honey spice) a couple surfaces had chatter (planer or sanding) ripples on them , and are very noticable . unfortunately the pantry is already installed so it cant be fixed, and the face with the problem is on the side.
3) One stripped hinge screw hole into the frame, on a wall cab.
4) the front of 1 rollout tray is chipped and saw rip marks on the edge .

i notified cust service of all this yesterday, with pics , we will see how they handle it .

T

88 MM // 2010.04.27 at 4:45 pm

DO NOT BUY FROM ALL WOOD CABINETRY, we have had continuous reshipments for over a month now! We have been recieving the wrong cabinets, to knicked up doors with scratches down the whole front side! They have TERRIBLE customer service, and yelled at us when we were talking to them. The cost and look may be good, but your project will never be finished due to mixups! If you do not have a set timeline, then you may have time to work with AWC, but im guessing most of you do. I speak from personal experience, and encourage you to find other equivelents to AWC.

89 Aiyam // 2010.04.29 at 9:59 pm

Did anybody consider or research into Thomasville cabinets in Home Depot? I am following the revies of AWC and the reviews are mixed. Does anybody know how AWC compares to Thomasville brand of HD?

Undecided ….

90 Tjr // 2010.04.29 at 10:25 pm

ThomasVille is the low end of the average furniture , its the stuff that the “high end ” furniture stores wouldnt carry .
originally used as giveaways on shows like lets make a deal , etc..

91 Tjr // 2010.04.29 at 10:32 pm

I got a response from customer service on my aformentioned problem.

they were accommodating, and are shipping me the replacements, that i outlined in my concerns. they arent very savvy about it , i think the Service reps are reading a book rather than thinking, i had a couple pieces of filler that weren’t quite the same light color , and complained about it , and they are shipping 2 new pieces , DUH ? its already installed , what im going to de-install just to replace a 1 inch piece of wood. Also had a Hinge screw that was stripped , and asked them what they recommend (just to see what they would say ) and they said , ” Use a bigger screw” so not the sharpest knives in the drawer clearly . but they are shipping at their expense, which works for me.

Also they dont want to hear the word “compensation or refund” if you want that you would have to run it up the flag pole backend it through Costco customer service.

T

92 Aiyam // 2010.04.30 at 8:36 am

TJR -thanks/
Seems like AWC is a better quality than Thomasville ( from HD) from your comments. True? It is encouraging because AWC seems more less expensive than them. Anybody on this list has links to pictures of their AWC install that they wouldnt mind sharing.

Please keep us posted with how your work progress.
Thanks!

93 Aiyam // 2010.04.30 at 8:38 am

I meant AWC more competitively prices.

94 Shamee // 2010.04.30 at 6:18 pm

We checked into Thomasville and for a similar cabinet the cost was just over $4000 more than AWC price…AWC price (with tax) $8,832 and Thomasville came in at $13,200…and honestly the quality of the cabinet door with Thomasville didn’t seem to even match the quality of AWC…Getting ready to place our order with Costco on Monday, fingers crossed all goes well.

95 Tjr // 2010.04.30 at 6:55 pm

I got another response from Custy service , for the stripped door hinge screw.

they said mgmt would recommend replacement , but since its installed they offered me a $50.00 gift card.

so they do accommodate , for the most part. the rest of the replacements have shipped ( 5 shelves they forgot , filler panel)

96 Rachel // 2010.05.01 at 3:07 pm

Thanks for all the info. I am also considering using AWC for kitchen redo. I am waiting for sample of the Haven Biscuit Glaze to arrive. Does anyone have any feedback about the finish? Does anyone have any comments on new appliances? Need to replace gas cooktop, fridge, thinking about double oven or micro/oven combo.

Sooooooooooo glad I found this website.

97 Brad // 2010.05.03 at 11:12 am

So, I’m on the final stages with my kitchen rennovation, and I have to say I’m very pleased overall with both the cabinet quality and customer service at AWF (and Costco). I had a couple of doors that had some cabinets / blemishes on them. Also, one of the panels I ordered came in the wrong color. Quick communications / emails (with photos) to customer service had new products on their way in rapid time. When I called with questions regarding the products and installation, the answers I received were both prompt and accurate. I even had a material return that was processed very professionally.
I also priced these cabinets against Thomasville (and Haas), and I do agree that they are both less expensive and of higher quality. About the only difference is how much the consumer is willing to be involved in the process. I spent quality time measuring my room and coming up with a cabinet plan. I didn’t use the design services for the layout part, but they were very helpful in answering the questions I had. It is a lot of upfront work, but if you’re willing to do it then it will pay off in a quick and easy installation.
The product was packaged and shipped in as good a pacakaging as other cabinet manufacturers I have used. Shipping damage was very minimal (I live in IL). The touch up kit came in handy for any minor blemishes I found (or caused during installation). The trim pieces are of good quality and went in cleanly. Finally, I LOVE the slow-close door / drawer features.
In summary, I would recommend going this route for those who are both quality and value concious homeowners. The product selection is limited (in both styles and cabinet sizes), and to me these are the only major tradeoffs. However, if you can design around that, then you should have no problems with a successful remodeling project.

I chose a beautiful Peacock Gold granite (deep in color), and the variation, depth, and shimmer compliment the cabinets very well.

As to the question about appliances, I had great luck with some local (non-chain) appliance dealers in my area – both in price and service. However, in the end I bought my appliances from Lowes. Not only were they price-competitive, they also had the products I needed (the local shop did not carry the Samsung refrigerator I wanted). However, I would say that in general go to the local shops first.

Hope that helps.

-Brad

98 Rachel // 2010.05.04 at 12:42 pm

Thanks Brad, appreciate all the info. I have been waiting for a call from Costco’s installation service. I thought it would be easiest to let them do all the measuring for ordering and see what the installation will cost. They are supposed to respond within 48 hours but it’s been a week now, also still waiting for my door sample. I did go to a local “discount shop” that sells a few different brands so I will use them for comparison.

The granite color you chose sounds beautiful! We are also considering a Samsung fridge, it’s a small kitchen so needs to be close to counter depth. I’m finding choosing appliances more difficult then expected, seems as though they don’t make appliance like they used to from all the complaints.

It must be so nice to have it almost completed, I can’t wait, it’s the starting point to the rest of the house which is in major need of a facelift after 20 years!

99 Brad // 2010.05.04 at 1:48 pm

Is the Costco installation service new? I used a contractor that I had been working with on my house remodel, and I did the rest. Between the 2 of us, it worked out just fine.

The Samsung fridge is great. Quiet, functional, easy to use. We bought all stainless steel appliances and are very happy with them. Bosch dishwasher (SHX45P05), GE Profile gas range and matching over-the-counter microwave. The ones I chose were based off of consumer magazine ratings and feedback from family / friends.

I also inserted some specialty storage items in the project from Rev-a-Shelf. The 2 main items were a 6″ base pull-out spce rack and pull-out garbage can rack. The spice rack has a 6″ piece of decorative trim in the front and is very nice / functional. It was a great addition to effectively utilize the gap I had in the kitchen layout (a result of one of the drawbacks on the Costco/AWF products – limited cabinet sizes). The garbage can system is a 50 quart version (about the size of a normal kitchen garbage can), and has 2 cans (one for recycling). I installed this system in an 18″ base cabinet. It required a little bit of manipulation in the base cabinet, but it just fits and is great!

From the AWF specialty stuff, I’m using 1 base super suzan cabinet, 1 corner EZ reach cabinet, and some mullion doors (I had glass installed in them from a local shop- make sure you keep and use the gray spacers for dobule-door installs). I bought 2 matching corbels to support the 10″ granite countertop projection, and some of the base cabinets were ordered with slide-out drawers (different from the 3-drawer base cabinets, also ordered and work well). They all worked great and without issue.

Having the project just about completed now requires the next steps – moving back in to my kitchen. Still a lot of work, but a good problem to have. Best of luck to all on your projects!

-bw

100 Aiyam // 2010.05.05 at 6:33 pm

Thanks for all the good info. Brad, it sounds like you have really thought thru your design.

Does anybody have pictures that they dont mind sharing? I would love to see a LCN kitchen or LCinnamon Kitchen if possible. I am leaning towards those two.

101 Tjr // 2010.05.07 at 1:48 pm

well, just got my replacement shipment from customer service:
they miss shipped 2 items , its kind of scary, the cardboard boxes say they contain certain items that aren’t in there.

the warehouse people must be the ones in Fl that couldn’t count in the elections..

also everytime they ship things you have to deal with chopping up a pallet and disposing of it properly .

i think the overall construction quality is good, but the finish quality can be erratic, encompassing “poor” at times

lest see how many communications its takes to get this right you can have the greatest , designers , and builders, on the planet if the shipping folks dont have a clue, then whats the point ?

102 Brad // 2010.05.07 at 2:43 pm

Out of the 25+ cabinets I ordered (+ trim, corbels, moldings, and panels), I had the following problems:
3 sets of cabinet doors (blemishes / finish issues)
1 corbel (blemish)
1 panel (wrong finish)
1 corner shelf (for an EZ Reach base cabinet, had cracked veneer in the front face)

They were all corrected with a subsequent shipment. I have to say that I ordered quite a lot of material (over multiple orders, as I placed orders for additional molding, trim, and panels as our project increased in scope). Not once did I have items show up on the packing list and not be in the boxes. To me, ths is most unusual. Did you consider asking to speak wtih someone in Quality Assurance (I know they have such a department) to explain your scenario?

Compared with others, the amount of issues I encountered was very standard. I suppose I am OK with it especially because it was corrected quickly and accurately. If subsequent shipments were also incorrect, I would also be unhappy.

I think the cabinet choice I made (Langston Cinnamon, LCN) allows for more fnish variation and therefore I did not have to be so particular about the finish vs. someone who ordered a cabinet that was darker or opaque (painted).

One note on these cabinets – when looking for hardware for the doors, you’ll need to get very THIN handles. The cabinet door frame is not flat, so unless you don’t mind your handle sticking out at an angle you will need to get something that attaches close to the inner edge of the frame (near where the center panel is). Wasn’t a problem for us, but just a point of note for those still in the investigation phase. We found nice hardware at Lowes that worked quite well for our cabinets.

103 Tjr // 2010.05.07 at 3:26 pm

i did email and Jessica called me back immediately, very concerned ,and helpful . they are going to fix the missing, pices.

BTW , the super susans do NOT have stop positions on the carousels , if your worried about it , i wasnt. and are rated for about 25lbs MAX

104 Brad // 2010.05.07 at 3:55 pm

Yes, I have a super suzan and noted that issue with the stops as well. However, the weight does not seem to be a concern. My wife put all our pots and pans in them and it works great (heavy duty stuff).

105 Rachel // 2010.05.08 at 2:05 pm

Brad,

I think the installation service is new, I found the link when I was looking at the cabinets and sent an e-mail for a quote. Unfortunately when I called to see why I had not heard from them they said they do not have the service available in my area of Southern Ca. So now I will need to find someone to do the installation. It would have been great to use Costco for the cabinets, granite and installation for both.

I did just receive my door sample. Quality looks good but the glazing appears to be a bit sloppy. I am going to request 2 other samples now that they have “free samples” available. When I called on Tuesday regarding my door sample had still not arrived they said they had just added the free samples that very day. I have heard of Cabinet Liquidators that Thomas mentioned, I think I’ll look to see if they have a showroom close enough that I can get to.

Thanks for all the info on the appliances also, I’m still trying to narrow those down. I had planned on looking at GE this weekend.

Hope you enjoy your new kitchen,!

106 Heidi G. // 2010.05.13 at 7:20 pm

Has anyone ordered the Hawthorne Cinnamon cabinets. We are hoping to place an order this weekend and was wondering how they looked after shipping and installed.

107 Tjr // 2010.05.14 at 8:45 am

I think honestly, if you have alot of cabs maybe (12 or more), and fillers, scribe, rollouts, anything other than base cabinets. you have a percentage chance that something will NOT be right in your order. So if your on a time line prepare for delay. im sure as time goes on they will get better but right now its a crap shoot, the fulfillment people are not as “on the ball” as the designers, custys service etc..

on the upside i just found out that the Hinges ( which are VERY good quality) come from Salice ( Sah lee Chay) (italian) one of the best hinges around !!! i think series 300
http://www.salice.com/Prodotti.aspx?Language=en

108 Paul // 2010.05.20 at 6:22 am

Ordered (24) cabinets in Kenyan Cabernet (KCB) on May 14, shipped May 19, estimated delivery May 24.

109 Steve // 2010.05.21 at 1:55 pm

Paul let us know how they look and/or post a photo if you could when they arrive. We are trying to decide between the Cabernet, the Vermont Honey, and the Toffee, and any pictures of “real” products would be greatly appreciated!

110 Kimberly // 2010.05.22 at 3:52 am

If anyone would like to share pictures of their cabinets, they can send me an email & I can post them here.

111 Charles // 2010.05.23 at 11:48 am

I tried pricing cabinets at AWC/Costco but I was turned off by the phone response I got. I was so surprised that I phoned COSTCO and found out they also have another kitchen cabinet source, one that you contact online but they finalize a contract and then it must be paid at a COSTCO store.
All Kitchen cabinet sources have horror stories, our order came in fine, we could have asked that they replace a drawer guide, never even bothered. The explaied that many nightmare stories ou read abou really happened a few yrs ago as they were all changing finishing formulas for new Government regs.

112 Jill Simpson // 2010.05.26 at 1:59 pm

I just got off the phone with AWG and I’m going to fax my plan over to them. I will “try” them for our bathroom, then if all goes well we’ll be doing a bar & entire kitchen.

I got a quote from Lowes ,using their mid-range Kraftmaid, but my concern is Kraftmade uses pb inside their boxes.
Does anyone know if this is true?
I’m not convinced the “soft-close” is really worth it. Sounds strange but I don’t really like it when the drawers are the self-close type. I hate the way the drawers always seems to stay open if you don’t close it just right. (I had the option of having them in my previous home and opted not to. )

Just curious why hasn’t anyone posted any pictures of their kitchens? I hate to be distrustful, but how do we know all the positive reviews aren’t from AWC? Sorry, I’m being such a skeptic lol!

The color I’m considering is LCB (Lexington Ca) or WCN (Westport Cin). I just ordered my free sample.
From reading the posts on here, it seems like AWC doesn’t do a great job with the glazing?

113 Charles // 2010.05.26 at 4:08 pm

JILL, good luck.
We did not use AWG because we found what felt like a better source that is considered Costco store. It meant all work by telephone or internet then they shipped me a contract that I had to pay for at a real Costco store.
I will bet that all the firms offer the same features at similar prices. all wood might be an upgrade you need to specify.

114 Nancy // 2010.05.28 at 3:21 pm

Charles, are you able to provide more information on this alternate source for kitchen cabinets? Such as who to contact at Costco or the name of the company or their web site? Thank you.

116 Steve // 2010.06.21 at 3:26 pm

We ended up going with the Vermont Honey Spice and received them last Thursday. Definitely plan extra time for damaged cabinets. They are not well protected at all and the shipping company does not seem to be very careful. We had to send back 4 (of 13) cabinets including one that was just demolished. They sent them on 2 palates, and one of them had all the damage and the other was fine. Customer service was great and they have already shipped replacements with no hassle. I just don’t understand why they don’t pack the cabinets better. They have almost no protection at all, the front faces have 1 thin sheet of cardboard on them and many of the other faces are just exposed and then the whole thing is wrapped in plastic wrap. From everyone above we are not the only ones with damage and it cannot be cost effective to have to damage 33% of the cabinets you are sending out verses just adding some extra padding. Anyways the ones that were not damaged look amazing and I will post back when we install them mid-july.

117 Tjr // 2010.06.21 at 3:36 pm

Their Finishes are somewhat inconsistent, Still , so i would suspect that darker ones would show that more.

they ship everything the same way, palatalized, and wrapped. the local handlers are gong to vary in being careful and responsible.
so i wouldn’t blame that on AWC

118 scott // 2010.06.29 at 5:58 pm

Costco has recently brought on board a local General Contractor who will do the intial measureing for you. And will also give you an estimate for the intire remodel project.

119 Deanna // 2010.07.01 at 11:07 am

We just returned from a two-week trip to Georgia to install AWF cabinets in a house we are remodeling there. I was nervous about ordering cabinets online and working with a tight timetable. The AWF design and customer service employees were very helpful and worked within our requirements. We flew in on Monday evening, tore out old cabinets on Tuesday, the cabinets arrived promptly at Wednesday noon as scheduled, they were in pristine condition and the order was completely accurate. My husband and I installed them in time for the countertop installer to come out and make the template on Friday morning. The granite was fabricated and then installed the next Thursday. All was finished in time for us to enjoy our beautiful new kitchen for four days before we had to fly back home. Our experience with the AWF employees was good, the cabinets are exactly as advertised, and we have a beautiful new kitchen at a fraction of the cost for comparable cabinets from local dealers.

120 Laura // 2010.07.16 at 11:36 am

AWC is the same company known as Cabinet Liquidators. Stock cabinets with limited sizes. These are not custom cabinets as you cannot modify the sizes. Free design service is nice as long as the designer actually comes to your home to measure. 1/2″ plywood sides are pretty whimpy–most American made cabs are 3/4″ or 5/8″. Shipped by common carrier, so that is why there are so many damages on shipping.

121 Tony // 2010.07.17 at 4:35 pm

Inquiry to Dana who said her contractor could make her custom cabinets for a medium size kitchen for $16,000. Is this in southern California? If so, please can you share with me the name of your contractor?

122 Scott // 2010.07.18 at 7:14 am

Tony…..contact BLIS Construction. 619-417-9405. A local general contractor in San Diego. Over 10 of kitchen and bathroom installs

123 marilyn // 2010.08.15 at 10:48 pm

I want these cabinets. All my contractors put me to shame for wanting to use them. They want me to buy their products. I am willing to take the chance. I am getting 14 foot build out and wonder if I am making a mistake considering all the construction costs. But, that is all I can afford and maybe a little more in my budget. What to do.

124 Kimberly // 2010.08.16 at 3:16 am

@Marilyn, I don’t know your contractors, but I do know that sometimes the contractors want you to go with their people or vendors because it benefits them (the contractor) and has nothing to do with you getting better anything. They’re not concerned about your budget either and sometimes, they don’t even care about what you want. Why do your contractors have a problem with the cabinets? Do they have actual reasons or just because?

125 Tanya // 2010.08.16 at 5:17 am

Marilyn,

All Wood Cabinetry is very good quality I would even say “hi end”! I was very happily surprised at how nice they were… do you plan to buy direct from Costco and then find your own contractor? I got my All Wood cabinetry for a better price than Costco through the west coast dealer… he did much better with the price and installed them beautifully as well.. you can contact me for his info by email. *email addy deleted* I don’t want to just post his name # number in a forum respectfully.

Tanya

126 marilyn // 2010.08.16 at 10:32 am

All the contractors I am dealing with except for a few, tell me that their cabinets are better than my choice. Also, they say that they have a special relationship with them. One contractor would not even allow me to use tile that I saw that was discontinued. The was in great supply and I was able to buy more than I needed. This is worrisome to me. Thanks

127 marilyn // 2010.08.16 at 10:33 am

No specail reason except the contractors opinion is that their cabinets are better.

128 Tanya // 2010.08.16 at 11:15 am

Marilyn, it sounds to me like your potential contractor has never actually seen these cabinets first hand or has even installed them, all I can say is I looked and looked and shoped for weeks and the All Wood cabinets are just as good if not better than I expected because I got more fo my money.
you can call the guy I used… he can help you.

129 marilyn // 2010.08.16 at 1:00 pm

I do not live on the west coast so I can only use east coast. Thanks but I wrote to dealer

130 marilyn // 2010.08.16 at 1:03 pm

I did not check notification. So I am sending it again. Does allwood have beaded doors or does that matter. what about the organizational part. Do all the fillers take away space since they come in few sizes.

131 Tanya // 2010.08.16 at 1:17 pm

His name is Michael, he really knew what he was doing… I dont think it matters west coast or east coast.. he can just give you a price

132 marilyn // 2010.08.16 at 11:37 pm

no thank you. I would rather deal in my home town. thanks anyway.

133 marilyn // 2010.08.17 at 1:25 pm

This could be a general statement or it could apply to anyone who does this.
I do not think that any blogger should reccommend other companies who do cabinets, especially those who sell allwood cabinets. I think it is an inappropriate thing to do. I have enough venders selling me and I certainly do not want to run up against a sell on a web site that is assoicated with a Costco product specifically. If I wanted a selling experience I could go anywhere to get it.

134 Kimberly // 2010.08.17 at 1:35 pm

@Marilyn – I do agree with you and must admit that I have been struggling the last day or so about if I should delete the comments made be Tanya. I couldn’t decide if she was just being helpful, or doing something more annoying. Her last comment definitely struck me the wrong way too, as it was clear that she wasn’t just a friendly person sharing information.

Now I feel like I need to leave them, for the context of your comments and this one. But I am deleting her email address. Sorry for the annoyance.

135 Tanya // 2010.08.17 at 5:45 pm

Kimberly and Marilyn,

I find it odd that you would say these things about me…. I was merely trying to convey to people who are struggling (like I was) to decide on the All Wood brand and help with the stress that people are having with making decisions to buy these cabinets and wonder about the quality of them. As you may NOT know, the weeks of time I spent researching and “trying to find out” information on them, #1, I found that Costco does not have samples to show us at the stores, #2, when you call their Customer Service we are told we must find a local installer on our own, #3, how much people are reluctant to buy something they can not touch, feel or see… I went to the All Wood website to find out more and saw that there was a dealer in my area who could provide me all the things I was looking for and on top of that he had a tremendous amount of experience in the remodel I needed (i.e. construction) and he was so helpful and SAVED ME MONEY! even more than Costco, in this terrible economy (i think everyone here will agree) 2100.00 is a lot of money to keep in my wallet . Now, Marilyn’s first comment was… ” these cabinets are all I can afford” , well, I tried to put her in touch with the All Wood dealer I used to help her with all these things and to get it a little cheaper, and tell here about someone who had the answers…. but I feel like you two just spit on me for trying to help.. I posted three times and I am called annoying? come on now.
Tanya

136 Kimberly // 2010.08.18 at 2:03 am

@Tanya – I thought your first post seemed helpful and friendly. And the second post seemed to be the same helpful tone. However, by your third post it seemed a little more like badgering that Marilyn should call ‘your guy’ even though she’s on the other side of the country. It all seemed a bit pushy somehow.
And I’ll be honest, I’ve had a number of cabinet dealers and installers post comments on this thread and I’m a little weary of someone trying to sell someone or something, which is what I thought you might be doing. If you weren’t, that is fine and I’m sorry to have offended you. However, if you’re just here trying to push some particular dealer then that falls under my list of things that are annoying on my blog.

137 Tanya // 2010.08.18 at 10:08 am

I was not……….. thank you for your apology.

138 Noel // 2010.08.18 at 1:50 pm

Tanya,

I think you were very ethical regarding how you handeled disclosing the name and contact of the dealer that helped you on the west coast. You did not post it. You offered to provide it if the other party was interested. This does not sound like a “sell” to me. Marilyn, for reasons she provided, is not interested. Having said that, I AM interested (even though I also live on the east coast). The dealer may not be able to install the cabinets, but he may be able to help me secure a better price. Would you please provide Michael’s information to me? Any help you may provide will be appreciated!

Marilyn, you might consider contacting AWC and see if there is a local dealer near you that can help you with your concerns. In any case, I wish you well and hope you will let us know how it all works out.

Kimberly, thank you so much for providing this wonderful, helpful blog!

Very respectfully,
Noel

139 Tanya // 2010.08.18 at 2:46 pm

Hi Nole,
My email is t.durbin@pulcorp.com
Tanya

140 erick // 2010.08.29 at 3:19 am

Discounts expire soon~! Building a Las Vegas custom home and would like to price out the AWC line for the kitchen and 4 baths and a bar and a media room – but doubt can finalize in time for 8-31. anyone know if this is a recurring discount offered through costco? anyone in Las Vegas used the company?
thanks very much

141 Ken // 2010.09.01 at 12:23 am

AWC markets their cabinets through many companies, including Costco, Floor and Decor, and Cabinet Liquidators. I called the AWC design call center and they confirmed that they sell the same line through Floor and Decor, but wouldn’t tell me the other companies that they sell through. My initial research shows that pricing is similar with Costco having a slightly higher price but having soft close door, and full extension drawers. I am curious if the finishes are the same through the different vendors, my guess is they are..

142 paul // 2010.09.01 at 4:03 pm

The All Wood cabinets are an all Chinese product, material, hardware etc that are warehoused in Florida, assembled and shipped to various retailers and dealers around the country. The product is the same but is called different names i different retailers. I have seen it on Cabinet Liquidators, Floor and Decor, and as well as Home Depot.com. Each company seems to have a different angle or sale of the week so it is good to shop. In my experience, Costco should give you the best overall value relative to others. If nothing more I like having Costco to support my purchasing decisions with their no hassles policies that all vendors are required to abide by.
The product is a good value for what it is, however it is best to shop and understand exactly what you are getting and sacrificing in quality, remember just because they say plywood construction and soft close hardware, it is definitely not the same quality wood and European hardware systems that you may see on better quality North American made product. However for the price it does fit the needs for many consumers.

143 paul // 2010.09.01 at 4:06 pm

Hi Ken, regarding the discount, I think Costco requires all vendors to honour a promotional price for 30 days after the ending and in the case that you purchased prior to the beginning of the promotion, however like everything else you would need to ask for it.

144 michael // 2010.09.01 at 5:38 pm

paul, Allwood actually uses blum hardware, i think you know you can’t beat blum for it is the preference of all cabinet makers . the plywood is 7 layer , the drawers are solid wood with dovetail joints, the doors and drawers are solid maple.i have been installing these cabinets for 6 years now , over the past couple of years the quality is gotten superior because they have they are assembled in florida which gives the quality control you want. I’m not saying this because / am a dealer, but as a general contractor who as built houses for years and understands how important structural integrity and finish quality is.

145 paul // 2010.09.03 at 8:06 am

Michael, the product is exactly what I said, a good value alternative for an import quality cabinet. But with value comes compromise and everyone has their own needs or wants. I recently saw the cabinets in Floor and Decor (Timber Pro brand) and thought they were acceptable. To be honest, the biggest issue for myself was that the company has done a wonderful job and obviously spent a lot of money on photography that makes the product seem much higher end than the finished product is on final inspection.
You are right about Blum hardware being a premium product in the industry however the products I have seen use Salice (Italian) hinges and soft close mechanisms and a Chinese made drawer runner (I also checked with customer service, and apparently the company had used Blum softclose several years ago but had changed to Salice last year). They all seemed to work okay, but not as smooth and sturdy as Blum (if you care). The drawers are wood, however they are finger joint material with a hand assembled dovetail compared to solid maple with machine assembled dovetails that I have seen on domestic product. The plywood is 7 ply but a low grade imported material with voids and paper laminated sides that did not always have a good color match. Once again this is compared to full matching wood veneer or a more durable melamine laminate (on particleboard), both cost more money.
For the purpose of this discussion, the product is a good value for what it is. It seemed to be structurally sound however for me I was expecting a much higher quality product based on the pictures I had seen on line, because I was looking at local products expecting the “Features” to be of equal quality, they were not, but the price was better. Finally the only thing that worried me was their use of common carriers delivering product. I guess every route is different and depending on how many freight points the product goes thru will effect the quality of delivery. Other products I looked at seemed to use their own trucks or deal with companies that specialize in moving furniture products. Having said all this, that is why I like to shop at Costco, if I had bought the product and it didn’t meet my expectations I know they would stand behind it, and I don’t know if the same can be said about the other sites that sell the product.

146 Stu // 2010.09.04 at 9:06 pm

We purchased sample doors in hawthorne cinnamon and kenyan cabernet. The door quality is great — very sturdy. The finish on the hawhorne cinnamon is very nice. The kenyan cabernet finish was not so nice. It had uneven stain application and was overall quite disappointing. But we really like the hawhorne cinnamon and will likely be buying about $8K worth this week. Anyone want to buy these sample doors? Both for $20 (1/2 price) plus shipping. email me.

147 Steve // 2010.09.05 at 2:51 pm

Just a followup on our experience: We ended up getting the vermont honey spice from costco online, and love it now that it is in. Definitely expect to have to get more than one shipment due to damaged cabinets and inspect them very carefully when they arrive. We ended up with 5 shipments total, but the costumer service reps were awesome and had no trouble shipping out replacements after just sending them a photo of the damaged parts. The toe kicks they sent us were the wrong color and veneer, and they sent us 3 sets of the wrong ones before they actually went and looked and realized they had mixed stuff up in the warehouse (the rep said they had actually installed the wrong toe kicks in their employee kitchen that is done in honey spice), but they eventually found the right ones and got them out to us. If you go with another dealer, I would make sure that they have the same replacement/return policy that costco requires, and the slow close doors and drawers are really worth it at least to us.

148 Kimberly // 2010.09.08 at 4:16 am

If you are trying to sell your cabinets or services through my blog, please stop. I don’t allow unsolicited advertising such as that in my comments and I will continue to delete your comments. And I now do realize that that *was* exactly what Tanya was trying to do since her and the guy that keeps trying to post comments about how he can sell you All Wood Cabinets use the same unique email domain name and it is not that of a major email provider.

But I do want to thank everyone else for sharing all of your experiences with the All Wood Cabinetry you purchased through Costco. Thanks for the great comments & keep them coming. Also, if anyone else would like to share photos of the final product or even just close up images of the cabinets and stain colors, please let me know.

149 Stu // 2010.09.08 at 5:48 am

We have discovered that the sample doors that we purchased are made from a relatively soft wood and damage pretty easily. For example, if you run your fingernail along the door, it will leave a groove. This has led us to look elsewhere. I encourage you to try this so you aren’t disappointed.

150 marilyn // 2010.09.08 at 10:50 am

Kudos, to Kimerbly. Finally. The blog is here for Costco business. It is a conflict of interest to try to sell cabinets through some other vender. Blogs are made for sharing. Since Costco set up this blog site, let us respect them and not overide their efforts in trying to bring people together concerning their products. If you were in a business would you want other vendors to solicit their business on your blog???

151 Kimberly // 2010.09.08 at 10:53 am

Marilyn, thanks for the kudos. But just to clarify, this is a totally personal blog & completely not at all set up or sponsored by Costco. I’m just a crazy Costco loving blogger.

152 marilyn // 2010.09.08 at 10:55 am

So sorry I am wrong. There is somewhow a ring of truth in my blog? no?

153 Kimberly // 2010.09.08 at 11:07 am

Well, I definitely agree that this is a blog about Costco & all things Costco, and definitely not a place for others to be pushing their goods & services. It’s just that I’m not Costco, that was the only thing I wanted to make clear. Others have accused me of working for Costco and I just don’t want anyone to get the wrong idea.

154 sue // 2010.09.22 at 10:22 am

@Stu: Soft wood? Are you referring to a wood door here (as opposed to the painted white)? When I checked the company website http://www.awcabinetry.com it seemed that most of the wood doors were made of maple. I wonder whether this is true across all their distribution outlets. Seems as though a maple door should wear like iron.

155 Stu // 2010.09.22 at 10:55 am

Chinese “maple” may not be the same as what we’re thinking here in the states. In fact, even here, some species are harder than others. With the sample doors that we got, it was very easy to damage the face of the doors with a thumb/fingernail. It leaves a deep groove. I was intentionally trying to damage these to see what they would take, and was not encouraged. I tried this same test on the Thomasville maple cabinets we ended up going with, and the wood was much, much harder. Just my 2¢, get the sample doors and try it yourself.

156 Stu // 2010.09.22 at 10:56 am

or perhaps the Thomasville cabinets user harder urethane/finisher…

157 Hiram Santana // 2010.10.05 at 8:00 pm

My name is Hiram and i am from Staten Island NY. I had my kitchen done by cabinet factory which actually used all wood cabinets. All i can tell you is the cabinet are very well constructed and built very durable and strong i would strongly recommend using all wood cabinetry.

158 Bunty Pabbaraju // 2010.10.19 at 3:21 pm

I recently had my kitchen completely renovated and put in all new cabinets. I bought the cabinets from Costco / AllWoodFast.com thinking I cant go wrong. Costco usually will promote a good product.

I got the cabinets and have had them professionally installed. Here is what I think about these cabinets – I will give you the PRO’s and CON’s and you can decide for yourself.

About AllwoodFast the company:
1. Danny the designer was very nice to work with. He is very patient and creative.
2. The customer Service team is very responsive to issues and concerns (Christina / Jessica).
3. This company claims their cabinets are all wood – I have to disagree – the fronts are all wood – the rest is ply wood.
4. The company claims “made in the USA” – it appears that all the cabinet fronts are made in China for all the cabinets. They are then assembled by this company on to the plywood cabinet housings here in the USA. This is kind of misleading.
5. The cabinets dont have to be assembled by you – they are shipped fully assembled.
6. The packaging is excellent.
7. The shipping was fairly quick (3 weeks).

The Quality of the Cabinets:
1. All the wood appears to be maple (Chinese?) – with various stains.
2. The wall cabinets usually don’t seem to have any issues with the cuts of the wood – this may be intentional, as they are at eye level – and so they make sure the quality of the wood in the wall cabinet fronts are good.
3. Base cabinets – have the worst grades of the wood – very patchy – heavy swirls in the grain – the staining looks patchy. In my case 14 panels were so bad that I had to get them replaced – they were simply an eye sore. Why just the base cabinets ? No one tends to look below eye level.
4. The cabinets come with hinges that will have to be adjusted – a lot of time has to be spent on aligning the doors.
5. I had light rail molding installed on all the base cabinets. The base cabinets are not flush at the bottom – and so we have gaps in all the light rail moldings – in many places it looks real bad. You can see the light come through from between the cabinets and the molding.
6. All the moldings – are by far the worst quality – they are made of cheap wood – with a veneer wrapping to match the shade of the cabinets. The veneer has air bubbles all over them. The crown molding and light rail molding has this problem.
7. Now I have air bubbles showing up on the light rail moldings – above the toaster and the coffee maker – so any heat will cause the moldings to have air bubbles under the veneer.
8. The pricing of the moldings is simply outrageous. This is where they get you.
9. One of the draws on the base cabinets will not close shut – on one end – it appears that the slides have not been installed correctly. We are just noticing that. I have to get this addressed by AllWoddFast.

So, in a nut shell:
The companies customer service and design service is good – they are trying to help.
The product has quite a few quality issues.
The pricing is not the greatest – there are better prices and products.

Finally – will I buy from this company again – NO!
Would I recommend others to buy – NO!
The key here is quality. Everything else can be worked out. As for quality – you are stuck with it – and have yet to see how the product will hold out.

Hope this will help you with your decisions.

159 marilyn // 2010.10.19 at 10:05 pm

Well, it depends on what the situation would be when one buys the cabinets.
1. Allwood suits well for a kitchen resale, whereby the kitchen looks new and fresh.
2. Also, If you are a do it yourselfer and doing it with the “sweat of your brow” and there is little money left, it would be a good option. Also, included would be if you do not plan to stay in the home for many years.
But, when one you are spending a mint on an addition to your kitchen, removing a load bearing wall, new windows, doors, appliances, countertops, but especially the building costs, including architectual designs: it does not offer an economical payback in the short of long run. That is why I decided not to go with it.

160 Jill S. // 2010.10.21 at 6:30 pm

Wow, great review Bunty!

I keep checking back here, hoping that someone will post a picture with their finished cabinets but still nothing.

So, it sounds like the over-all reviews is kind of a mixed-bag…not exactly high-end, made to last product. Might be a step-up from most imported cabinet shops?

I did receive a few wood samples (not the entire door though) and have to admit the wood seems pretty solid and the finish is beautiful. I have to admit, still a little skeptical that no one has posted any pictures of their completed kitchens. Perhaps you can’t post pics on here? Would LOVE to see some pictures of completed kitchens and/or bathrooms!

161 paul // 2010.10.21 at 6:52 pm

If interested, I did receive an email last night from Costco promoting a new line of cabinets, Xpressions Cabinetry. I looked around on their site and they seem to offer a contemporary looking product, and from the descriptions, they offer custom sizing and finishes in their higher end product. Depending on the products, they have entry pricing similar to All Wood to much higher depending on what you are looking for.
The things that caught my eye were the following: Cherry wood, free custom sizing, lots of cabinet accessories (some are expensive), real wood sides (veneer not laminate) and the home furniture delivery instead of curbside.
Obviously time will tell what their product and service is like, but its nice to see Costco expanding there offering for those that want a step up product.

162 Kimberly // 2010.10.21 at 11:03 pm

@Jill S. – you can find a follow up post to this one, with pictures that someone sent me, here. You can also use the link in comment #115 (above here) to get to the same post.

Anyone else that is interested in posting their pictures of their AWC/Costco cabinetry install send me an email.

163 Bunty Pabbaraju // 2010.10.22 at 10:43 am

I have sent some pics of the kitchen to Kimberly – hopefully she will get a chance to post them.
The kitchen cabinets are Langston Cinnamon.
I did order a sample door in Lexington Cabernet – but that stain looked very patchy.
So I ordered a sample door for Lexington Cinnamon and finally ended up with Lexington Cinnamon. This is far better than the Cabernet.
I will take some pictures of the quality issues that I see and send them to Kimberly soon.
You folks will be able to see what I tried to describe as quality issues.
Best regards,

Bunty

165 Frazer // 2010.11.11 at 1:08 am

I got the Haven. I would say I would NOT purchase this product again. I find them to be very cheaply made the sides are paper thin and the drawers, shelves and pullouts are very thin. The door fronts have bubbles. I would not do this again and the haven is pricey for what you get.
The new cabinets at Costco have full melamine interiors and are much much better. I wish they had had them when I ordered. My comment would be to walk away from Allwood

166 Janettej // 2010.11.14 at 12:31 am

I used Tanyas west coast dealer and would recommend him and will send before and after pics to anyone who asks.

167 Kimberly // 2010.11.15 at 8:21 am

@Frazer, I received an email from customer service at AWC to reach out to you and try to fix your issues with the door fronts that you are having. I tried sending you an email, but it bounced back to me. So, please contact me if you would like to follow up with them.

I thought it was great that they would be so interested in getting a customer’s cabinets fixed that they would be reading this blog in the first place to see what people are saying, but to try to track down someone that had a negative experience and reach out to them. That shows a lot more than the usual level of interest in obtaining customer satisfaction, I think.

168 Janette // 2010.11.16 at 11:48 pm

I forgot to put my email in. If anyone wants to see my new kitchen email me at jramsey1@bak.rr.com. I will show you pics of before and after Mike was finished. I’d recommend him
Janette

169 TMVA // 2010.11.19 at 6:33 pm

Wow, not sure what to do – having mixed feelings about the AllWood Cabinetry – was thinking of purchasing the Hawthorne Cinnamon (love the color!) cabinets have most cabinets selected, just need to finalize a few things. I wonder if the problems have been resolved or if it’s a West Coast problem v. East Coast. I live on the East Coast, maybe shipping will be better? Plan to have 3 upper cabinets w/glass the remaining will be lower cabinets – which seem to be a problem. Also, looking for cabinets that will last longer than a ‘quick sale’ – guess, I’ll keep shopping – but will use Costco for countertops.

170 TMVA // 2010.11.19 at 11:32 pm

Did a bit more checking….is a 1/4″ thick plywood floor adequate for a cabinet? The interior of the cabinets are laminate, exterior: solid doors/drawer fronts, 1/2″ plywood sides/floors/top panels, exposed side of cabinet is (matching) laminate exterior finish with integral toe kick (unfinished). Guessing a matching toe kick (MTK8) for a seamless finish is laminate – similiar to what was stated earlier in the thread. Sounds similiar to builders grade cabinets offered during construction.

171 paul // 2010.11.20 at 9:07 am

If you check around Costco website you will find they are now selling another brand of cabinets from Xpressions Cabinetry,https://www.xpressionscabinetry.com. From reviewing their site they seem to have higher end product and their Plus line is fully customizable that may get the products and sizing you are looking for.

172 TMVA // 2010.11.20 at 7:06 pm

Paul – Thanks for the info! Currently looking at the Xpression products. Although, not interested in thermofoil – hopefully the wood product is better.

173 Nikki // 2010.11.23 at 7:33 pm

I am in the process of installing my cabinets from All Wood Cabinetry. I have to say I am totally impressed!!! I had an issue where my calculation was off and they are going to pick up the cabinet and have a new one delivered to me. I can’t say enough about how helpful they have been in this entire process. I went with the Kenyon Cabernet and will post pictures once my kitchen is complete. So far it looks GREAT!!!
Also a note about pricing…compared to the big box stores AWC was approx $3,000.00 lower and they had the style and color I was looking for…I have NO COMPLAINTS WHATSOEVER!!!!

174 Bunty Pabbaraju // 2010.11.23 at 7:46 pm

Nikki,
AllwodFast has good customer service – there is no boubt about that. Unfortunately – good customer service is not a substitute for quality of the product.
So please look out for quality of the product and let us all know what you think.
At the end of the day – if you r happy – thats all that matters. You will be one of the luck few!
Good luck with the project.
Regards, Bunty

175 Nikki // 2010.11.24 at 3:14 pm

@Bunty Pabbaraju
I guess I was not clear enough in my post. The quality is GREAT! I am very happy with my purchase!!! I think there are some that will find fault no matter what. I purchased and received a quality product, that I will be proudly displaying in my kitchen. I’m sorry if you did not but that is not the case with every purchase (obviously). I am proof of that and I respectfully disagree with you.

I don’t believe luck had anything to do with my being happy with my purchase.

176 Carol Graves // 2010.11.26 at 11:20 pm

Does anyone else have photos of a Lancaster toffee glazse island with the molding on the side? On the website the company has just a plain side on the island in the Lancaster toffee glaze so I thought I’d ask for more photos and for that in paticular, if anyone has them.

177 Bunty Pabbaraju // 2010.11.29 at 6:40 pm

@Nikki,
Good for you – your happy with your purchase and the great quality you got.
That should be the extent of you comments.

When you start saying things like “I think there are some that will find fault no matter what.” – then I have to say you are crossing a line in a public forum and taking this dig at me. There is absolutely no need for that.

Would it be fair for me to insinuate that 1. You might be a paid employee or sales person from AllWoodFast, 2. AllWoodFast may have thrown in a lot of freebies for you to make sure you give then these accolades.

Please just keep your comments to the product and its quality – don’t take personal stabs – its not polite – its not your personal blog – it’s a forum that some one has been nice to host so folks can share their experiences with other – specific to Costcos products and services. So lets at least respect that!

178 Ann // 2010.12.01 at 10:54 am

My cabinets are not set to deliver until late December 2010

179 Mary // 2010.12.01 at 10:31 pm

We had a wonderful experience from start to finish with our costco cabinets! We ordered the Hawthorne cinnamon for our Galley Kitchen- larger upper cabinets with crown molding to include dental molding and a light rail at the bottom- looks great!! And I love the soft close for the drawers and cabintes.We had a problem with our measurements once we took down the old cabinets we had an exisitng exhaust duct that was not centered above the exisitng range. We opted to install the exhaust vent directly out of the house which was three inches off from our original measurements therefore we had to reorder and exchange the cabinets in hand….Costco/Allwood did not charge for shipping- they just promptly exchanged our cabinets- hassle free. Danny was extremely helpful and patient dealing with us and our many questions- he quickly responded by email all our drawings and changes and possible options which made it extremely easy to order and exchange.
Thank you Costco/Allwood!!

180 Krissy J // 2010.12.02 at 6:01 pm

Great reviews!

181 Nikki // 2010.12.07 at 8:58 pm

@Bunty Pabbaraju
Sorry you were offended and no, it’s not fair for you to insinuate anything about me. That is not polite. I am a Costco member who is very pleased with my purchase and that is what I stated. It was you, who commented on my post and again commented on 11/29. Please leave well enough alone and let people post their own opinions without having to put your two cents into good comments a person makes about their purchase, just because you were not happy.

1. I am not a paid employee or sales person from AllWoodFast.
2. AllWoodFast did not throw in any freebies for me.
3. I got a great product and was just trying to let others know that what I received.

182 Bunty // 2010.12.11 at 11:41 am

@Nikki
If its not fair or polite to insinuate anything about you – then why would you insinuate in your comments “I think there are some that will find fault no matter what.”
You make this comment in direct response to my post. What gives you the right to make such comments.
So you know now – what it feels like to make comments that are out of line.
Why cant I put my 2 cents in – when you do it. After all its not your private blog. Or do you not understand that concept ?
Stay happy with your purchase – just dont make comments like “I think there are some that will find fault no matter what.” in a direct response to my post. I cant help taking offense.

183 Fiona // 2010.12.11 at 3:59 pm

Nikki and Bunty,

You guys need a nap.

184 janette // 2010.12.11 at 5:11 pm

Ladies I really wish you would both put on big girl panties and get along. Give it up already its a blog about cabinets!!!!

185 David // 2010.12.22 at 7:57 pm

Good or bad in your opinion, this is what I know…..
The built in the USA, is just that….. The cabinets pieces are imported
from china and assembled here. The ads that they ran are a bit misleading.
The problem is, that the rain forest wood ,That china uses is not replenished.
Trees from the US and Canada are Replaced as they should be.
The prices are ok, but you are paying a Premium for the fast turn around time.
By rights, no one should need a kitchen that fast. This is a big investment and should not be rushed.
If you plan to buy over the internet, You can save a bunch of money by ordering the
Same kind they do. Just order unassembled cabinets and pay your installer to put them
Together, it will be a lot cheaper…… Plus you can find a lot more styles and colors.

186 Michael // 2010.12.22 at 11:52 pm

David, Allwood does not provide un assembled cabinets it is not their policy, and as a dealer plus an installer, the china flats are quite ugly on the inside when you have to look at the assembly brackets that stare you in the face every time you open the door or look under the cabinet. As far as speed is concerned, we just live in that kind of world now.. do you buy fast food? do you drink instant coffee? do you get pissed off when your on hold for more than 3 minutes?.. my customers loved the fact that they don’t have to wait.. it truly does help the remodel process when your have a clear idea as to when your cabinets will arrive. Allwood is a great cabinet with beautiful finishes over solid maple and the customer service girls are all about you the customer as well as I.

187 TMVA // 2010.12.23 at 9:10 am

Would someone mail me pictures of the allwood cabinets – inside, side, front, back views? There’s been much discussion of these cabinets, leaving me teetering on the fence (purchase or look at Costco’s other line). Did anyone purchase fillers (read previous thread – mixed review)? How is the quality (read previous thread – mixed review)? Has anyone had the cabinets installed for over 6 months? If so, how are they holding up? I’m apprehensive purchasing cabinets without inspection. (email for pictures: t2morrow@gmail.com )

188 Linda // 2010.12.31 at 11:30 am

If anyone is considering a Merit Kitchen product, I would seriously discourage them. My kitchen is 10 years old and falling apart. Most of the laminate finish is peeling back, especially around the cabinet door frames.

189 Dona Oldfield // 2011.01.17 at 8:57 pm

I am re-doing my parents’ home before putting it on the market. As a realtor, I have helped many clients update their homes before selling. I wish I had found AWC years ago! The cabinets are lovely, and the quality astounded my handymen! The handymen said they have put in many kitchens, but have never seen the quality construction that are in these. I priced the same kitchen at the local big-box hardware store, and the price was quite similar to AWC, but the quality was particle-board – not real wood.

I am using the cheapest AWC style, but it is a beautiful product!

190 Sweet Rice // 2011.01.19 at 2:48 am

I’ve read all the review here and decide to order. I just recieved 17 cabinets this afternoon and opening them now. I have to admit this purchase is disappointing. I feel sorry for my husband because I made the decision to order cabinets from Costco since Costco always carry goods with reasonable quality at reasonable price. Now we are in trouble. Kitchen are knocked down and waiting for cabinets. But we can not accept the quality of the cabinets. I have to figure out a way to return them tomorrow and need to go to Lows to buy new ones…I said sorry to my husband one hundred times.

The doors are perfect. Some damages were made at the factory and shipping. Screws came out. I prepared to handle all these problems. It is OK consider the low price ($2500 less than what we can get from Lows). The true quality problem is the DOVE TAIL. There are big gaps in them and does not look like made by trained worker. Some part of them are broken. They are not acceptable even considering these cabinets are $3000 cheaper than what I can get from other place. We have a lot of drawers designed in our cabinets. It seems impossible for us to live with it. We’ve already open 15 package (including an envelope that contain instructions and supports for the shelf), we have to return 8 of them. Only one drawer (note drawer ont drawer cabinet) is acceptable. I do not know what to do…

Those who are interested in ALLWOOD cabinetry should check their product in local place for the quality and make decision. I did not do it and got into trouble. Again, be careful. It is not nice to have such a big pile of stuff in your garage and you are worried about how to return.

191 paul // 2011.01.19 at 7:59 am

I am sorry to hear that, before you decided to buy, did you consider Xpressions Cabinetry (the other cabinet line that Costco sells). Depending on your needs, I think the product is a little more expensive but looks to be higher quality with more features. On the positive side, you know Costco will stand up for you and make sure your issues are resolved which is not always the case when you buy from somewhere else. Good luck with your project.

192 janette // 2011.01.19 at 10:56 pm

$2500 less than Lowes? I had prices from Costco, Lowes, and Home Depot. Costco was in line or a few dollars less than the others. I found Mike who bought AWC for less I got a better design. I’m sorry Sweet Rice but $2500 more something is wrong there. And Costco has some cabinets now for 40%off. AWC will make it right.

193 shop-a-sarus // 2011.01.21 at 11:01 pm

I have been pondering a purchase on these for weeks. Just discovered that these EXACT cabinets are sold on Amazon.com for a fraction of the Costco cost, no shipping, no tax! Check it out

194 shop-a-sarus // 2011.01.22 at 9:35 am

In regards to Amazon, I put the exact order in my cart that I had received from Costco/Allwood, it is 2k less. I should mention that the drawers do not appear to be self close however.

195 Laura // 2011.02.03 at 3:26 pm

After getting several scary expensive bids from contractors and looking at the sub-standard products they recommended – I decided to go it on my own. With a tiny space and lots of complications (like floor radiators, a tiled soffit, etc), I worked closely with Danny (the AllWood Designer) who patiently produced multiple designs to meet my “I dream of a gourmet kitchen” wish. He ultimately came up with a really unique layout that made excellent use of my space and existing “obstacles” such as plumbing, doorways and windows to help keep within my budget. He even worked with me on some of my specific needs such as where to store my large casseroles, a space for trays, and deep drawers for bulkier items. And all this was free! Although the delivery service was absolutely HORRENDOUS with lots of delays and even partial delivery – the cabinets arrived in great shape. I’m so thrilled with the quality and the functionality of my new cabinets! The softclose doors are wonderful, nailholes were easy to hide with the included repair wax stick, and the cabinets are easily handling a constant stream of kids – sticky fingerprints and splatters wipe right up. Comparing apples to apples – the AllWood cabinets are an amazing deal and look very lux.

Lucky me, I’m now starting work on renovating my vacation home, and have faxed my kitchen floor plan to Danny. I would certainly recommend this company to anyone who wants a top quality product and has a tight budget. Did I mention that my cooking time has been cut by nearly 40% now that everything is stored conveniently and within reach due to the new layout? While I can quantify the cost savings for my time – a patient and creative designer is an absolute priceless bonus!

196 Clo Ver // 2011.02.06 at 12:56 pm

I have tried contacting All Wood Cabinets via the phone and E-mail and have yet to connect with anyone.

197 John Combes // 2011.02.08 at 11:50 pm

We just ordered and installed All Wood Cabinetry in our kitchen. We rate the entire experience a 10 out of 10. From our very first call to Joe in the design center to the arrival of the cabinets (within 1 week of placing our order) and through the installation which we did ourselves, the support was excellent. Also, the quality of the cabinety is exceptional. We love the door closure mechanism which was included with the cabinets we purchased. We have had numerous positive comments and the granite hasn’t been installed yet. The installation instructions were easy to follow and provided some key tips. Make sure you read the entire set prior to installing anything as they are very helpful and will save you time. We highly recommend this company, it’s employees and the cabinets.

198 Gary // 2011.02.14 at 8:54 pm

Ladies & Gentlemen,

Just keep in mind, you pay for what you get. I”d put AWC in a rental, re-sale or rehab, not in my personal home. Good luck to all.

199 Buck-a-holic // 2011.02.17 at 12:36 pm

AllWood sells many venues-Costco, Cabinet Liquidators, Lowes(Hancock or Hampton?) & who-knows-where else- components made overseas & assembled in FL. Shipped by common carrier so alot of damage after going through terminals & different loading-unloading. Had a cabinet with a forklift run through it & some skins that were actually folded in half. Drawer upgrade is recommended, hinges are poor quality. Plywood has a paper type veneer & door panels are thin. Cust serv is ok and there are some deadbeats as any org has. Some less-than-solid construction techniques. I sold & designed for them & would rather recommend someone like Woodcraft which can be bought on-line & offers tons more styles & options (no, I don’t sell Woodcraft). There are better options in the same quality range if you shop around.

200 Wendy // 2011.02.24 at 10:47 pm

It was suggested by Paul that one should try Xpressions Cabinetry. If one were to do that, one just might as well go to the home centers and get Kraftmaid. Xpressions is more expensive per linear foot than some really nice selections from Kraftmaid. Furthermore, AWC seems like the better deal as the cabinet box is all plywood, whereas the Xpressions cabinet box is MELAMINE construction. Which would you rather have? For my money I would rather have plywood.
I just wish there were some place on Staten Island where I could see these on display. I know that one could order a door, but a pretty door isn’t going to mean squat if the construction of the cabinet box is shoddy.

201 Craig // 2011.02.25 at 10:50 pm

Kimberly,

I saw a Costco ad for AWC on sale and wanted to read some reviews. I found your blog to be extremely helpful. Thank you for taking the time to put this out there.

202 LJ // 2011.02.26 at 4:06 pm

COSTCO IS RIPPING YOU OFF!!!

They state that you are getting 20% off and free soft close drawers and doors, shipping included. NOT SO!, goto flooranddecoroutlets.com and you will see that the exact same company (named, timberpro) offers the exact same product, down to the item model number for the same price as COSTCO’s 20% off price. Yes, you have to pay for shipping and upgrade to the soft close drawers and doors, but in the end, it comes to the same price.

COSTCO is NOT giving you 20% off your cabinets, not free shipping and soft clost drawers and doors. They are simply marking everything up 20% from the cabinet company’s everyday price, then advertising that they are on sale for 20% off.

I put in the exact (I mean EXACT) same order from COSTCO, All Wood Cabinetry and Floor and Decor’s TimperPro (remember, same company, just different name for COSTCO) and the TimberPro total order with shipping and soft close doors and drawers came to $11,629.00 , COSTCO (with their supposed 20% off came to $11,468.00

Don’t get me wrong, I’ve been a Costco member for years and do most of my shopping there, but his really makes me think twice if I have ever really gotten any deal what so ever on big ticket items at Costco.

If it were really 20% off, then the cabinets should be $9,175.

Don’t believe me, goto both online sites and see for yourself. For myself, I will still be buying these cabinets, just not from COSTCO.

203 Tracey // 2011.02.26 at 10:23 pm

I received my cabinets from All wood cabinetry and shop around, Did Lowes, Home Depot and few other places and was very please with my cabinets. Had real cabinets from the begining and brought real cabinets and I love it they are very nice and had no problems with my customer Service rep Travis Andrews.

204 Julie P. // 2011.03.06 at 6:25 pm

In reading through the mixed reviews of this product, I don’t see where anyone ordered the Hawthorne Artic White cabinets. Can anyone tell me if they ordered the white and how they turned out?
Thank you.

205 Danielle // 2011.03.07 at 2:25 am

I just did mine through Euro Design Cabinet. They did a great job, if it would help anyone, let me know and I can send you pics of my new kitchen through email. Best of luck to everyone! -Danielle

206 Dave // 2011.03.15 at 10:08 am

I can only say great things about both All Wood Cabinetry (AWC) and COSTCO. We started our kitchen remodel several months ago, broke the work in to 2 phases. The first order of cabinets arrived just before Thanksgiving. The first order had about 10 cabinets or so. We had 1 that was damaged, I believe during shipment. I contacted AWC and COSTCO and a replacement cabinet was at my home within a week. The second shipment of cabinets, about 12 this time arrived on 3/11/2011. I had no problems with the cabinets, all in good shape. I did a great deal of research on kitchen cabinets over the last year. I postponed our remodel due to the high cost of the cabinets. After receiving a COSTCO advertisement I looked at their products and got some quotes. I was ready to sign a contract with national distributor for about twice as much, doing the install myself. It was a no brainer at that point. I was doing the install myself and saved about half. I would recommend AWC/COSTCO, especially, if you can install the cabinets yourself.

207 Christine W. // 2011.03.17 at 10:18 am

I would strongly recommend AllWoodFast cabinets from Costco. I began the process of designing my kitchen back in September. I used their online tool for design and emailed it to AWF. One of their designers, Joe contacted me within 2 days with a design and layout along with the cost. It was not much more than a quote I received at Menard’s and the quality is much better. We placed our order in October and they were ready to ship within two weeks. Delivery went smoothly, but 2 cabinets had some damage. They were replaced within 10 days. Because we are doing the installation ourselves (with no previous experience and in a house that we don’t live in full time) we are just winding up the project now. Getting ready to install the last refrigerator panel we discovered some minor damage we had not noticed earlier. An email to customer service (Christina) and a new piece was on the way in 2 days! That was after having the products for over four months! The entire planning, design, estimate, delivery etc, was done via email! It could not have been easier. I am thrilled with the quality and the customer service can not be beat! They are even willing to exchange cabinets for us and accept return of crown moulding that I’m not sure I need! AWF gets my vote for excellent products and the best customer service.

208 Wendy // 2011.03.30 at 2:04 pm

We are looking into cabinets for kitchen. Like many I am nervous about ordering something that I cannot try out, like opening and closing cabinets and just seeing the cabinets. There are alot of possitives as well as some of the negatives that is concerning. We are going to put down Bruce 3″ inch, color Gunstock ,wood flooring into the kitchen so are looking at the Haven Biscuit Glaze cabinet for a contrast from the wood floors….however, someone did blog that they were very unhappy with them. Has anyone else ordered them and are you happy with them? I just sent off for a sample of the color before ordering the door. We are in Virginia…..any stores that might have these cabinet to actually see?? Thank you much.

209 Christine W. // 2011.03.31 at 10:18 am

We have just finished installing the Haven Biscuit Glaze cabinets in our kitchen and I love them. We have parquet oak floors that were refinished with special walnut stain. It’s probably not as dark as gunstock but the contrast is nice with the biscuit. We used the Toffee Glaze cabinets for the island and plan to use a darker countertop fro even more contrast. It’s looking great! The drawers and doors work well although some adjustments were needed but they include instructions and our designer Joe was very helpful in emailing the instructions as well as explaining how to install everything. Please read about the finishing on the cabinets and the glazing, as there will be some imperfections but nothing that I can’t live with.

210 Wendy // 2011.03.31 at 2:13 pm

Thank you Christine for your reply. Are the Haven Biscuit Glaze like an off white or are they more ‘yellow’. Many cabinets have a yellowy glaze that may clash with the white trim in the kitchen and eating area. We don’t’ want pure white either. What color are your walls? I’m really looking forward to getting the sample. The other person that commented negatively also mentioned about the quality and how thin the sides were?? Where do I read about the finish on the cabinets and the glazing with the imperfections? Do you mean on the blogs? I haven’t read everyones yet. What type of imperfections? I wish I could see pictures of the Haven Biscuit Glaze! Again thank you!

211 Janette // 2011.03.31 at 4:33 pm

I have the Haven cabinets and I don ‘t see any yellow tones. I am happy to share pics. I have a whitish granite and a beige wall

212 Wendy // 2011.03.31 at 5:03 pm

Pictures would be great! Would you say the cabinets are a soft off white? How do we go about sharing pictures?Sounds nice!
Thanks

213 TMVA // 2011.03.31 at 5:34 pm

Julie (#204) – I didn’t know Hawthorne cabinets came in Artic White. Allwood offers this? Did you get a sample? I was looking at the Hawthorne (love the simple style) cabinets in cinnamon.

214 Janette // 2011.03.31 at 6:13 pm

Happy to send you pics just let me know where to send them.

215 Julie // 2011.03.31 at 8:39 pm

To TMVA (#213) My mistake – It’s Hamilton in Arctic White-not Hawthorne. Must have been wishful thinking on my part because I want the Hawthorne style. I didn’t care for the sample of the Hamilton – I like the shaker look better. Julie

216 Christine W. // 2011.04.01 at 11:18 am

Wendy, I still feel the quality is great and the sides are NOT thin. The Biscuit doesn’t have any yellow in it, more like a light beige/ivory. We also have white trim and I like the look. Best to get the sample and judge for yourself whether or not you like the color. Our walls are called mulling spice, so a warm golden brown/rust color. Look at the AWF website for pictures of kitchens in the various cabinet colors and styles. The photos are true to the color samples I got. And keep searching the AWF site and you’ll find info about the finishes. Can’t recall exactly where I found the info. Keep in mind that hand finishes/glazes are not always perfect. That does not mean the quality is poor, just that it’s not applied by machine. Hope this helps.

217 Terry G // 2011.04.02 at 7:49 am

Has anyone who has ordered the Xpressions or Xpressions Plus – I am concerned when I keep seeing “veneers” and “laminated product” — I am thinking cheap fall apart product. Any feedback please?

218 Wendy // 2011.04.02 at 8:10 am

Thank you Christine W. I wish I could see your pictures but don’t feel comfortable giving out my e-mail on a blog. I received the sample…..it is an almond color…maybe not white enough…unless it looks different up. Did you get the crown molding as well?
Have a great day

219 Christine W // 2011.04.02 at 10:18 am

Wendy, Almond describes the color perfectly! We did order the crown moulding and the light rail. Our electrician is finishing up today and then I will decide if I really need the light rail or not, but I think I will be returning the crown moulding. I really don’t think we need it in our kitchen. Happy cabinet shopping!

220 Lisa // 2011.04.06 at 9:16 pm

Has anyone used the Artic White? I am thinking about using it in the kitchen.

221 Jim M // 2011.04.27 at 4:17 pm

I just purchased and installed AWC with very good results. The cabinets look great and seem to be pretty solid. Only time will tell. I did want to mention the excellent job that my design person, Jessica did. She was a huge help throughout the back and forth of the design process. Jessica was very patient, helpful and answered every question that I had. Customer Service makes all the difference!

222 Jennifer W. // 2011.05.05 at 11:39 pm

We were also interested in AWC cabinets for a kitchen remodel. I contacted AWC by phone and email with additional questions I had and never received a response. Given that, we decided to go with another company that seemed to value our business more.

223 Barb C // 2011.05.15 at 2:13 pm

We have had a very good experience with All Wood Fast. Ryann was our designer and was always readily available to answer any questions we had. She provided us with a very useful drawing to give us a feel for the ultimate end look. We did have trouble with a few pieces (scratches, pieces not fitting together quite right) but not unexpected I guess, given it is real wood. (This is our first kitchen project, so can’t speak from past experience) However, customer service was wonderful and accomodating, never giving us a problem and the pieces were readily replaced, not hindering our project timeline. I would recommend adding them to your list of considerations.

224 Dave A // 2011.06.10 at 3:23 pm

Ordered from AWC. Do NOT order these cabinets to be timed with your install. I received a partial shipment today with no explanation. Customer service was good but not helpful. Called the shipping company direct and found that different parts of my order are in different parts of the country! Because of the other posts on here, I am now expecting some cabinet damage. I wish I would have ordered them months ahead of time. It is worth a little work to save money but I should have built in delivery and return time into my schedule.

225 Ray NJ // 2011.06.12 at 1:25 am

I ordered the Hamilton Arctic White cabinets from AWF about a month ago and rceived them last week. The caibents are great, they’re made of good quality of plywood. All cabinets were delivered in perfect condition..no damages. I strongly recommend AWF to anyone who is looking for good quality cabinets at an affordable price. Don’t be deceived by the advertised discounts such as 40%. What they do is mark up the prcie and then take off the discount. Here is what I did when I ordered:
Once my cart was finalized, I typed some of the product items in google search and found the same exact cabinets at homedepot.com and cabinetliquidators.com at a lower prcie. They have a different name for homedepot..it’s called hampton bay cabinetry. I did let my designer know that the I found the same cabinets at a lower price in other websites. He was able to provide me with a promotion code to use on top of the 40% discount at Costco to beat the other prices. Costco definately is the best place to get the cabinets from since it has the best return policy and customer satisfaction.

226 Sangeeta // 2011.07.15 at 3:26 pm

Has anyone bought the Xpression cabinet line from Costco? Would like to know about the experience.

Thanks.

227 Laura in Arizona // 2011.08.10 at 2:32 pm

Reading this thread many months ago is what prompted me to contact All Wood Cabinets through Costco. I am truly addicted to Costco, so why not add my cabinets to the huge lineup of products I buy there? Actually, what I did was hop on the AWC website, play around with the options and price out my choices. The website is very easy to use and loaded with information. I loved that I could save different “carts”–each variation of my design project was duly named and dated until I worked out the perfect plan.

I am pigheadedly independent, so I went ahead and ordered my kitchen without consulting any of the kitchen designers. It was scary to make a $9800 mouse click! I had done a lot of shopping elsewhere–big box stores, cabinet showrooms, Ikea, and Cabinets to Go. I knew these were a great value and better quality. My kitchen is large and I needed 19 “boxes” in all, including a huge double oven cabinet.

The cabinets arrived right on schedule. Very exciting when the big truck pulled into my driveway two weeks after ordering. No shortages. I was apprehensive about damages, but took a big risk and left them in their boxes in the garage until my installer came. After hearing some of the caveats from other buyers, I did make sure the packaging was sound. Overall, the cabinets were wrapped very securely and there was no damage we could not deal with on site (minor touch up.) My installer works during the week for Home Depot. He though the cabinets were very well made. They were of normal ease in installation, and of course no time wasted with assembly.

The kitchen is in and magnificent. If I had consulted with a designer, it would have saved a couple of ordering missteps I made. I failed to order enough crown and rope molding, not accounting for waste from the miter cuts. And I goofed bigtime for the range hood cabinet, ordering a 24″ deep. My installer had to cut it down to 12″ depth. Carpenters rock! We opted to not use the light rail I had purchased, it’s pretty deep and was not needed to conceal my under-cabinet lights after all.

The cabinets are Lancaster Toffee Glaze. One of the main reasons I went with AWC is that I could get 42″ tall uppers. The soft close hinges and self-closing drawers function perfectly. They are extremely attractive cabinets and I am totally satified. I would do it all over again. I built a custom home in 2005 and the cabinets I got from a fairly expensive shop were not as nice.

I’d be delighted to put up a photo. My only regret is they offered a better discount shortly after I made my purchase. Too bad I wasn’t smart enough to price check and negotiate better. It’s still worth every penny when people come to my kitchen and I get the big WOW!

228 b // 2011.08.13 at 6:22 pm

do they install?

229 Laura in Arizona // 2011.08.13 at 7:42 pm

Not that I am aware of. Perhaps if you contact them they have installers to recommend. The guy I hired was great. Shop around, you do not have to accept bids– if they seem expensive, they are! Big box stores wanted $80/box to install, my guy was $20! It did end up being considerably more with add-ons, but still reasonable.

230 Berry // 2011.10.07 at 8:34 pm

Very impressive! I love the quality and the service
was excellent. For the price we paid we were not expecting this quality of wood and workmanship. Thank you for the great product. Shipment was right on time and great packing that there was not a single scratch. I am so thrilled. Costco never let me down so far. And it was so easy to order.
Thank you so much Costco and All woods!

231 Kim // 2011.10.10 at 9:53 pm

I recently had a kitchen renovation done in our rental property and decided to go with All Wood Cabinetry through Costco for the cabinets. I was reluctant at first because I’ve never considered making such a purchase online. However, my experience working with All Wood Cabinetry was AMAZING!

I was so impressed with JP, the designer assigned to my project. From the start, he was incredibly helpful and responsive. I had the contractor take measurements for me and faxed it to All Wood. Within 48 hours, I received a computer sketch of my new kitchen with options for various cabinet color/door styles and full pricing for each option.

Because this was a rental with the tenants currently living there, my renovation needed to be completed within the two week time frame I was given. And because the tenants were getting married with the bride moving in by October 1, I could not exceed that deadline. I ordered my cabinets and requested expedited shipping. All Wood rushed my order and got it to me right on time as promised.

All of the cabinets came perfectly assembled, and I was really pleased with the quality. I had gotten quotes from other cabinet makers and they were close to double the price of All Wood (of course, I did receive the 40% off Costco promotion, so perhaps that helped) But the quality was very good, and although I purchased it for my rental, I really wished we had gone with them for my own kitchen renovation two years earlier. I especially like the soft close. Each cabinet came really nicely packed, so I did not see any damages like other’s mentioned on this chain.

Once my contractor opened all of the boxes, we realized that for three of the cabinets, I goofed on the measurements. I had chosen the 42″ height cabinets (a change from what my contractor gave to me since I liked the tall cabinet style) and my contractor showed me that the height for that section of the wall would hit against the fuse box. I contacted JP not sure what to do and he immediately redesigned the kitchen to accomodate shorter cabinets for just that one area. Not only did he come up with a brilliant design solution on the fly, he rushed the cabinets so they were made within FOURTY EIGHT HOURS, and then managed to get them on the last truck from FL to VA on the Friday, so I got my replacements by Tuesday.

My renovation project was able to stay on time and complete a day ahead of schedule. I LOVE how the kitchen turned out. And JP’s design solution to incorporate the shorter cabinets look great!

In this day of little or no customer service, I was completely impressed with the level of customer service from All Wood. I know that Costco is known for their quality and customer service, but I did not expect their partners to be just as amazing.

I would definitely use All Wood again in the future, and have already recommended them to everyone I know. Truly, my experienc could have been terrible given the measurement mishap and my tight deadlines, but everything went amazingly smooth thanks to JP and the team at All Wood.

After the project was completed, I sent JP a thank you email and sent him before and after photos. I mentioned that in one corner of the kitchen, the pull-out drawer hits up against the dishwasher handle, so you can only open that drawer if you open the dishwasher a little bit. Apparently, this was the same problem with my old kitchen cabinets, and had my tenant told me, we would have factored this into the design. Even though the project was already completed, JP offered to send me a replacement cabinet for that corner in case I’m able to get my contractor to swap out the cabinets. JP continued to help me even though the project was completed already. Now that’s truly going above and beyond!

Lastly, the process for sending back the replacement cabinets was just as easy. In fact, I asked them to pick up the cabinets from my home so I wouldn’t need to leave the product at the rental and they were able to accomodate this request, as well as work within my schedule.

My entire experience from beginning to end was as good as it could be. I highly recommend All Wood Cabinetry!

232 Jeet // 2011.10.20 at 11:20 am

Hello Everyone,

It is encouraging to see so many positive reviews about AWG.

However, I am really naive when it comes to home remodeling. I have the following questions:

1. Did you all take the measurements yourself and send them to AWC for design?

2. Once the cabinets arrived, did you all install them yourself or get them installed from an outside contractor? Does AWC or costco provide installation services?

Thanks
Jeet

233 Albert // 2011.10.26 at 7:14 pm

I used to be a kithen instaler for Home Depot. Did it for 10 years . I have seen good and bad quality cabinets . Before installation we always expected cabinets . Almost in 99% cases something was broken or damaged or missing . I ordered cabinets from Costco for my house 10 day ago .Today they were delivered . Total 6 cabinets Mocha Glaze . Two wall for laundry and 4 base for a bathroom . I am more that happy today because of Costco and Cabinet Maker exeeded all my expectations . Cabinets are good quality . Everything came in Perfect shape which i did not expect and the whole process took 10 days from order to delivery . Delivery company was great too . I hope it helps . It is my first Comment Ever on line . I will definetly order more cabinets for my kithen . I just hope my comment will be the same .

234 Don R // 2011.11.06 at 3:33 pm

Does anyone have photos available of the haven biscuit glaze cabinets? Love to see them. Remodelling entire home.

235 kitchen remodel|bath remodeling|kitchen remodeling|bathroom remodeling|handman sf // 2011.11.10 at 8:11 am

Hello there, You have done a great job. I’ll definitely digg it and individually recommend to my friends. I’m confident they will be benefited from this web site.

236 Janette // 2011.11.26 at 10:56 pm

I have haven. Happy to send pics . If you are in la are I strongly recommend mike to plan and install

237 Fermaint // 2011.12.06 at 4:32 pm

I had such a good experience with Allwoodfast.com cabinets that I feel compelled to leave a review of the company and its cabinets. If you are considering these cabinets, I highly recommend you stay away from competitors claiming to sell these very same cabinets. I did this thinking I would save some money but 20 days later that other company had not shipped my cabinets yet.

I called Allwoodfast and provided them with a copy of the competitor’s order confirmation. They were quick to call me back to point out an issue that would make it impossible to install the cabinets in my bathrooms. Lilly in the design center worked with me and helped me place my order on November 28 and put in a request to have it expedited. Allwoodfast really pulled through for me because I had cabinets sitting on my dining room floor 4 days later on December 2. I don’t know how they pulled it off, but I guess I lucked out.

I think the price was fair. The cabinets include full extension/soft close drawers and soft close hinges. The Ridgeway Mocha Glaze is beautiful. Don’t be alarmed if you drawers and/or doors seem crooked or out of alignment. They’re easily adjusted and instructions are provided. There were a few small scratches here and there (very small) and one drawer had a nail protruding on the inside. I felt these issues were minor and did not detract from the value I received with these cabinets (including 2 day shipping). And yes, the cabinets are 100% wood throughout. No particle board anywhere that I could identify.

… And since they’re from COSTCO, I assume they have a good return policy should anything go wrong. I highly recommend these cabinets for their value and I highly recommend dealing with Lilly in their design center or Christina in customer service.

238 Sharyn // 2011.12.08 at 10:36 pm

I’ve been following this post for a while – I came across it while I started researching these cabinets for my kitchen remodel. I’m doing an extensive red0 – removing walls, moving plumbing, the works. I like to say I have Anthony Bourdain tastes on a Paula Deen budget so I’m mindful of every last dollar! I examined everything from IKEA to full custom cabinets and from what I can tell, these will be the best choice. I just ordered today (nothing quite like a $10k online click!).

I will report back when I get them, but so far, here are my observations: AWF’s responsiveness is amazing – I never waited more than 24 hours for an email or a call, usually much less. My designer, JP, was so unbelievably patient and helpful – he wasn’t just plugging in my numbers, he had a great design sense and made some amazing suggestions that I never thought about. He solved problems with unique options – like using 2 wall cabinets as base cabinets sandwiching two wine holders to make a “bar.” He suggested moving the fridge so it wouldn’t be too crowded and then looked up my specific model number to double check all the specs for clearance, and then sent me relevant supporting material. Most imporantly, I tried to order during the company’s 40 % off sale but my demo wasn’t done. He insisted I wait to order for final measurements and extended the discount to me for when I needed it. (Gave me a 30 day window). That was critical as several key measurements changed and he redesigned it over and over and over again!

If the quality is half as good as the service has been (especially given the price and what I expect as the timing involved – custom would take 6 weeks from final measurements!!) I expect to be thrilled with the final results.

I’ll report quality and finished product results – hopefully within 3 weeks.

239 suzanne // 2011.12.13 at 8:48 pm

How many companies does Costco work with? Tuscan hills was one that was advertised & available in Massachusetts. Are they all the same company (All wood & tuscan hills & I believe I’ve seen 2 other names). Seems very strange to me. Does someone have any insight into this? Thanks..I’m really confused.

240 Sharyn // 2011.12.14 at 10:32 am

Suzanne – I can’t answer for sure, but I know at my local Costco store, they have a cabinet service displayed that is NOT All Wood Cabinets. I asked AW people and they said they are not the same, that each store might have something, but AWC is it’s own company. Does that help?

241 Charles Watts // 2011.12.28 at 8:39 am

Hi. I purchased 2 bathroom vanities from All Wood Cab last year. At best I wood give them an average rating. The vanities do look nice but I don’t see them as being of real high quality. Also, they use(d) a very cheap and poor method of attaching the front faces onto the vanity structure – both attachments were broken, if not before they arrived, at least by the time they were installed. I called All Wood and they immediately sent new, differently designed, attachment pieces. I have not installed them but looking at them I’m not sure they’re much of an improvement on the originals. One further gripe is that they shipped them thru a second rate shipper and I actually had to go meet the deliverer, transfer them to my vehicle, and get them home myself, because the tractor trailer wouldn’t come up my regular-width paved dead-end street.

All in all, an OK product at an OK price.

242 Frank // 2012.01.04 at 2:19 pm

AWC is receiving doors, drawer fronts, frace frames, drawer runners, and hinges from china. Using imported wood (from china) and assembling them here in the states. (Built in USA). There are many companies out there that give the illusion of being an American company. Don’t be fooled. If is too good to be true is usually is.

243 Sharyn // 2012.01.04 at 3:04 pm

Recap – cabinets all arrived safely, delivery was very smooth, all packaged well. There were a couple of doors that had nicks in them and they sent replacements immediately, no questions asked (I took pics and everything, they didn’t ask to see them). More importantly, I made two serious errors: not ordering a Lazy Susan 36-inch corner cabinet (just a plain corner) and I STILL mis-measured something, needed a 30 inch not a 33, which I didn’t discover until it was on the wall. But they were great about it – send me a Lazy Susan kit AND took back the cabinet even though I had installed it. I wound up not using any of the crown moulding – it just didn’t go with the “look” of mine – Fulton Mocha Glaze, kinda sleek and modern, and yup, easy return. Both I and my installer were impressed with the quality from the soft-close drawers to the overall construction. And they look terrific. I am sure there are higher end cabinets out there, but for the money, there is nothing better than AWF, short of full on custom, and frankly I wasn’t about to spend that kind of money or wait forever. I would use them again and recommend them.

244 Rick // 2012.01.12 at 11:16 pm

I heard that a lot of kids and elderly are having problems with their asthma after these cabinets from China are installed. I can’t find anyone who will guarantee that these cabinets are not fabricated without any harmful chemicals. Anybody else here about this?

245 All Wood Cabinetry Quality Department // 2012.01.18 at 5:08 pm

In response to the posting by Rick //2012.01.12 at 11:16pm.

As part of our on-going mission to bring to our consumers high quality, environmentally safe products, our cabinets are manufactured with premium quality CARB2 compliant plywood that meets the California Phase II Formaldehyde Emission Standards for indoor air quality. The California standards are the most stringent standards in the U.S., and products that meet the California standards meet and exceed all other state standards.

246 Greg // 2012.01.31 at 9:01 pm

In Illinois Costco is charging tax based on pre discount price on all their in-store promotions. Does it apply to All Wood kitchen cabinets also? Considering promotions ranging from 20 to 40% this would mean few hundreds difference in my case. Does anyone know? Thank you.

247 J Sanchez // 2012.02.01 at 5:26 pm

There is so much “unknown” about Chinese import cabinets — reading about it in depth before deciding made me worry. We have little way of tracking where the wood is harvested, if sustainable, or as I read, there is no concern given to regrowth or environmental impact. There is a loudly rumbling and growing voice of concern regarding potential dangers lurking in Chinese manufactured chemicals and glues — so much so that I would not be comfortable purchasing cabinets that were simply “built and assembled” in the US.

I did check on the other cabinetry manufacturers Costco offers and was surprised to see that a new low cost, plywood line called “Classico” is being offered through Tuscan Hills Cabinetry. (XPressions is a Canadian European style company). Seems like a pretty comprehensive offering, and claim to be “Made in the USA”. (over 170 door styles/finishes where Allwood has 12??????) I have a quote from Allwood and Kraftmaid, which my husband uploaded to Tuscan Hills today. Curious to see where the price falls as the website states “Save 20%” and “USA Quality at “import and assemble price”. We choose Classico’s Milan door in maple chocolate glaze as it compares to Allwood’s Ridgeway mocha glaze.

Will update, maybe this new Costco cabinetry brand is worth a look.

248 J Sanchez // 2012.02.01 at 5:30 pm

Correction — we chose Milan Maple Chestnut Glaze — doors are here

http://www.tuscanhillscabinetry.com/index.php/catalogsearch/advanced/result/?name=&description=classico&short_description=

249 Chris // 2012.02.22 at 5:57 pm

I was wondering if there was a difference between ordering cabinets through Costco.com (All Wood) v. the in-store cabinets (Masterbrand) with the free consultation services? It looks like two different companies handling cabinets through Costco?

250 Tammara VA // 2012.03.19 at 6:26 pm

I was looking for frameless cabinets and decided to purchase from Xpression through Costco. I will have a much longer post later on my experience, but I wanted to issue a warning, anyone interested in purchasing cabinets from Xpressions (Costco’s other cabinet maker) – DONT! My experience with the company has left me with migranes; and it appears Costco doesn’t have much luck with the vendor either. The majority of times, the vendor takes 72 hours (or longer) to respond to your problems/questions, and when you are in the middle of a kitchen crises (wrong measurement, damaged cabinets, etc), having someone not respond to your pleas via email messages or phone calls makes the situation worse. I should have listened to the subtle clues I received from the beginning. I will post about the quality, customer service (or lack thereof), and general overall attitude of the company. Very disappointing experience. Still struggling with returns – they dont’ accept them.

251 Kimberly // 2012.03.21 at 5:59 am

@Tammara – I’d love it if you would be willing to do a guest post about your Xpressions experience, including any photos. If you are interested, you can email me (kimberly@addictedtocostco.com) with the text and photos.

252 Susan // 2012.04.15 at 8:43 am

DO NOT buy from All Wood Cabinets. It seems there’s a bit of a “bait and switch” going on. Their website says they ship in 10 days. We placed an order on 2/25/12 for 5 cabinets. We received an email from AWC on 2/29/12 saying that our order would be delayed and would ship on 3/27/12. We agreed to wait. On 3/22/12, we received another email from AWC saying our order was again delayed and would not ship until 4/23/12. I cancelled the order.

As a manufacturing company, they know exactly how many units they can produce per day and how many orders they can fulfill per day. Advertising they ship in 10 days but, in reality, shipping in two months, is dishonest and misleading. If they are dishonest at the ordering process, then, in my opinion, they will be dishonest about everything.

It is very easy to write code for one’s website to inform the purchaser that an item is on backorder before an order is placed. They did not do that yet continue to advertise they ship in 10 days.

After we cancelled our order, we went to Home Depot. Consulted with a very knowledgeable kitchen design expert. Saved $400 and the experience was easy and effortless.

We are considering terminating our Costco membership because of this. If Costco is aligned with such a deceptive company, then Costco is also a deceptive company. If we do decide to stay with Costco, we will never buy anything more expensive than organic chicken there. We have an entire house to update. That’s tens of thousands of dollars that will go to another company.

253 Anonymous // 2012.04.18 at 5:29 pm

I purchased cabinets from Allwood as they looked nice and even though not cheap, they were a good price for ‘high quality’ cabinets. Unfortunately it’s been a nightmare. First they didn’t ship all my cabinets and later told me some were on backorder-therefore my kitchen would be in disarray for an extra 2 months. Then I have had continual issues with quality and damaged cabinets. I contacted Costco and told them about my issues and to not sell them. I am on my 4th shipment and they are still bad, I had to insall them anyway and attempt to repair as I cannot wait any longer for what will likely be another set of damaged cabinets. Plus, I have 80% installed and it doesn’t make sense to rip them out and start over. I wish I had never heard of Allwood Cabinets.

254 Sarah T. // 2012.04.30 at 7:03 pm

We purchased cabinets for our kitchen from All Wood Cabinetry through Costco. We ordered Fulton Mocha Glaze and they look very nice. Jessica was our designer and was very helpful and patient. I was concerned what kind of condition they would be in coming across the country to southern California. They arrived maybe 3 weeks after placing the order in good condition. There were just a couple of minor problems caused from shipping. I called them and they immediately sent out replacements. We installed them ourselves but I would recommend that you hire an installer unless you are extremely handy. I would buy these again. I think for the money they are a good deal as we didn’t want to pay for custom cabinets.

255 Kimberly // 2012.05.04 at 4:38 pm

CJ & Jennifer – if you guys want to sell your own brands of cabinets or services, you’ll need to find another outlet. I run a blog about Costco and not so that other vendors can post their URLs and try to use my blog to drum up business for themselves. Thanks.

Guest Post: Kitchen Cabinets from All Wood Cabinetry?

January 15th, 2010 · 255 Comments

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Guest Post: Kitchen Cabinets from All Wood Cabinetry?

January 15th, 2010 · 255 Comments

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