48 Responses so far ↓

1. 1 Mike // 2010.03.25 at 4:59 am

   I’m interested in this topic too. Specifically, I’d like to know which of the memory foam beds is the firmest, comparable to the “firm” Tempurpedic model, the Rhapsody.

   Anyone?

2. 2 Shawn // 2010.03.25 at 8:49 am

   As a dedicated Costco member and spouse to a Costco employee, I understand your commitment to the company. I love shopping there and only go elsewhere if Costco does not stock it. As for the mattresses, we have purchased 3 of them there over the past 5 years and have returned 2 of them. The third one is going to be returned in a couple of weeks as well. They sell Sealy mattresses for the most part. And I was told by another employee that even the Kirkland brand is made by Sealy. They always seem to sag after only having them a couple of months. I went online and it seems that Sealy has had a bad reputation the past couple of years with mattresses. The next time we buy, we will most likely buy elsewhere.

3. 3 Brian // 2010.03.25 at 7:47 pm

   I purchased the top of the line, most expensive non-adjustable mattress they had 1.5 years ago. It was a Kirkland brand which was clearly made by Sterns & Foster and labeled as such. The mattress was $2,000 and worth every penny. Shopping locally i could not find a comparable mattress for under $4,000.

   I have had not problems at all and can easily recommend their high end mattresses.

4. 4 Emily (Bentobloggy) // 2010.03.25 at 8:38 pm

   We bought a King mattress there in ’03, but it wasn’t a Kirkland brand, I think it was Sealy. After a short while it sagged horribly, and we were waking up every day with sore backs. Finally in 2006 we returned it. Trust me, it’s embarrassing to return a mattress, but I’m so glad we were able to, because we were in pain. Sorry I couldn’t be of more help But, Costco rocks for taking it back!

5. 5 Kissen // 2010.03.25 at 11:13 pm

   wow, I thought all of your remarks were so helpful. Thanks so much!

6. 6 RickieM // 2010.03.26 at 12:37 am

   Thank you all for posting.. I was looking at the mattresses also. If you buy one at the warehouse, can you arrange to have it delivered? How much extra would that cost? Thanks!

7. 7 Shawn // 2010.03.26 at 7:12 am

   RickieM, if you buy at the warehouse you cannot have it delivered as far as I know. However, if you purchase the mattress on Costco.com, you can have it delivered. Hope that helps you.

8. 8 RickieM // 2010.03.26 at 9:51 am

   Thanks, Shawn!

9. 9 Michelle // 2010.03.26 at 9:53 am

   We have Twin and King-sized Sealy-branded mattresses from Costco and couldn’t be happier. They were bought in 2007 and they are still in great shape. We bought a cheaper one (by just about ~40) from BJ’s and it is horrible.

10. 10 Betty // 2010.03.26 at 11:35 am

    We currently have the sleep number kinq size bed and are looking for a new king. I would like to hear more comments on the mattress’s from Costco. We are like everyone else and love Costco products and trust anything from Costco. From earlier posting it sounded like Costco accepted a 3 year return of a mattess, is this correct? Did you just return it to the store even if purchased online?
    Thanks

11. 11 Jonathan // 2010.03.26 at 9:17 pm

    I bought a queen size mattress from them about 4 years ago. The key thing is the number of springs (coils) in the mattress. For the dollar Costco beats everyone else. I looked at brink and mortar stores and they were selling similar mattresses for at least a thousand dollars more. I had to go back to one of them to get the frame, as Costco was not selling it and they were not happy and said they could have matched Costco’s prices. This made me mad that they were marking their beds up that much.

    The thing I would know before you buy is what type of mattress you want. Spring or foam. I bought a spring and it has serves us well. I believe Costco sells both.

12. 12 Christina // 2010.03.26 at 9:35 pm

    We have owned the foam mattress *topper* from Costco that is similar to a Temperpedic, which is sold in the warehouses. They are much better than any of the other ones we have bought from Wal-mart, Target, and such–it is twice as thick at least. Ours is still going strong after 6+ years. If you do buy one of these compacted foam mattresses or toppers, allow at least 24-48 hours for it to expand to full thickness, AND a week or two or three to stop stinking like fresh petroleum-based product–they off-gas horribly!

13. 13 Christine // 2010.03.27 at 7:54 pm

    We bought a Novaform Memory Foam mattress from Costco.com in December ’09, when they had a coupon. It was their ‘medium firm’ style. The style of Novaform mattress that they had in our local store cost less, but it was the firmest one they made and we didn’t want that.

    We have absolutely no complaints, and are very pleased with our purchase and the money we saved. We tested temperpedics, and for the price, could not justify paying that much. Plus, we knew that with Costco, we could get a refund if we hadn’t liked it.

14. 14 Brenda K. // 2010.03.31 at 10:47 pm

    I purchased a fullsize Sealy at Costco in the summer of ’09. It was labeled as firm. It is actually very comfortable and used in my daughter’s room (who is 7) and also is the guest room bed. I have had 3 guests use the bed and have had no complaints. My parents have purchased beds for years from Costo with no complaints. I did price shop and try some of the similar beds out at the local retailers and found the Sealy at Costco was a great buy at $300. I had to pick-up – no delivery available from the warehouse.

15. 15 Emmy // 2010.04.02 at 4:04 am

    We too are great fans of Costco. We bought a Stearns & Foster “Edinburgh” from Costco.com 2-1/2 years ago and absolutely love it. It looks and feels as new as the day we got it. Stearns & Foster seems to rename their mattresses regularly, but I’m guessing it’s most similar to the “Eastleigh” currently being sold by Costco. The Edinburgh was labeled “plush.” The Costco.com listing said, ” This mattress maintains the contour properties of memory foam with a firmer feel. It’s our firmest memory foam mattress.”

    We were able to “test drive” Costco’s mattresses at one of their Costco Home stores (now closed), and initially picked a Stearns & Foster “Madeleine.” The “Madeleine” was classified as an “Plush Euro Pillowtop” with both memory foam and latex (probably similar to today’s “Dover Court” or “Boswell”). Unfortunately, after sleeping on it for two weeks, we knew it wasn’t for us. My husband likes a firmer mattress than I do, but we both agreed the Madeleine made us feel like we were sleeping on a marshmallow!

    The first Madeleine we ordered didn’t fit our 1980′s-era Pennsylvania House queen bed (even though our old Sealy Posturpedic queen mattress fit it just fine). All we can figure is that size standards have changed, because our bedframe was 1-1/2″ too small. We never even considered measuring our bedframe ahead of time! So we sent that first Madeleine back. Before the second Madeleine came, we figured out that no one made queen mattresses the size we needed, so we had our bed rebuilt – - and Costco delivered another Madeleine. That was the one we tested for two weeks and found too soft for us. We decided that the “Edinburgh” would probably be a better choice for us. Costco delivered the Edinburgh on the same truck that took away the second Madeleine.

    Costco was absolutely wonderful through all our changes! As long as the mattress was still in like-new condition (especially no spills or stains), they had no problem taking it back. They never pressured us or made us feel bad about the multiple deliveries – - and we live in a relatively remote area so delivery wasn’t easy. Plus, Costco never charged us extra for all the extra trips they made. They gave a full refund on the Madeleine and the refund was extremely prompt.

    So yes, we 100% recommend buying a mattress from Costco!

16. 16 Laura // 2010.04.02 at 1:24 pm

    We bought a Novaform memory foam mattress in 2007. It did not have a firmness rating at the time, but we both felt it was like quicksand. Returning it was no problem, BUT keep the following in mind:

    By law, Costco cannot resell used mattresses. So you have the choice of either donating it (and presenting Costco with the receipt) or having them pick it up and trash it. I wasn’t quite clear on that last part, so I did ask them to pick it up. When they came and explained that it would be tossed, I wished I’d donated it instead (it was a 2-week old, king size, $1000 mattress).

17. 17 Geo // 2010.04.03 at 10:10 pm

    I bought Barryton Plush King Mattress Sealy Posturepedic Mattress Set and I am VERY happy with the purchase.

18. 18 Eleanor // 2010.04.04 at 3:15 pm

    Thank you so much for your time and for all your helpful insights! I called the Costco Sealy/Stearns & Foster customer support line. They said that for all their Costco mattresses, there are very similar models that can be “tested” out in any bricks & mortar mattress store. Sealy/S&F changes one element in the construction of their own mattresses & then sells them under different model names at Costco. Unfortunately, they couldn’t tell me the name of the corresponding, comparable models over the phone. But they said for example, for the Kirkland Signature Stearns & Foster “Boswell” set, you can go into any retail store & test out the S&F set with Luxury Innerspring & Ultra Plush Euro Pillowtop.

    If you buy a Costco mattress set & decide to return it, Costco can schedule a pick-up, free of charge. However, as Laura mentioned above, Costco must trash it, which would be such a terrible waste.

    If any AddictedToCostco.com readers learn of corresponding models for any mattresses, please post your discoveries here to help other Costco members! Thank you so much again for all your kind help!

19. 19 Linda // 2010.04.06 at 10:35 pm

    I too am researching mattresses and Costco is always my first ” go-to”. Thank you all for your input, I’m thinking the Stears & Foster that is on sale right now sounds like a good way to go.

20. 20 Angela // 2010.06.01 at 12:20 pm

    Can anyone who has bought the Stearnes and Foster, Boswell, comment on how they liked the mattress? I have one on order, but I am very worried since the reviews on line of Stearnes and Foster overall are not that great. I know Costco will take it back, but maybe I should have chosen another brand.

21. 21 Stephanie // 2010.06.24 at 12:14 pm

    My husband and I bought the Costco “Boswell Cal King ultra plush euro pillowtop” mattress set a few months ago. It is like sleeping on a cloud it is so comfortable! However, we have noticed we get really hot and sweaty in this new bed (and we got the bed in the dead of winter and it was still this way!) I’m wondering, has anyone else experienced this? We have tried various mattress covers, but it doesn’t seem to make a difference. I don’t think it’s the sheet set, since it’s typical luxurious sheets we bought from Costco. I’m wondering if there’s something about this mattress which traps heat.

22. 22 April Holbert // 2010.07.09 at 9:25 pm

    Long time Costco member………my friends make fun of me, because every time they ask me where I got something, they automatically answer with me……..”Costco” . We bought the S & F Edinburgh mattress set about 2 years ago, and could not be happier. We LOVE our bed. They brought it out and set it up, and took the old ones away. If I had not been happy with it, it would have been a pain, but, I believe they told me that I could schedule a pick up. I have NEVER had a problem returning anything to Costco. One of the reasons I love them so much.

23. 23 robert // 2010.10.27 at 4:48 am

    to answer an earlier question. mattress companies always retain the first letter in the mattress name. that is the only clue on how to compare.

24. 24 Gene // 2011.01.03 at 5:57 pm

    We are looking for a mattress for our guest room and the Sealy Alanson Mattress seems to be priced right, but I thought I would check to see if anyone has an opinion on the quality and comfort.

25. 25 Carol // 2011.01.03 at 8:50 pm

    The Sealy Posturpeadic Waterbrook Plush queen mattress we bought a year ago at Costco is very soft. We are in our 50′s and I have bursitis around my hip. I think this mattress made my bursitis much worse. I am now sleeping in another bed in the house that is much firmer and the bursitis is gone. Glad to know we can return it. Another strange thing I noticed was that when we sleep in it we tend to inch upwards during sleep, so that when we wake up in the morning, our heads are smashing against the headboard. Very annoying.

26. 26 george streblow // 2011.01.26 at 5:14 pm

    I bought a sealy posturpedic king mattress set from costco and have been very disappointed with it. After about 3 months is sagged where my wife and I each sleep. It’s like 2 ditches with a hump in the middle. Costco would not take a return because I waited 8 months before asking them about it. Yes the price was right but none of the matresses made today (no-flip) are guaranteed to hold their shape.

27. 27 Laura // 2011.01.27 at 4:56 pm

    The Sealy mattress I purchased last spring for our second home is one of my few disappointments from Costco, and I am a huge fan. It was not especially comfortable right from the start and I thought about returning it. Then my elderly parents ended up moving into the house during the summer and they slept on the bed for a couple of months. In good concience I could not return the bed since was several months since I made the purchase. Also, the thought of lugging a California king size mattress and box springs BACK to the store was even worse than lugging it home. So we kept it, but it’s strictly a guest bed. It feels as though perhaps the frame is uneven, but we keep checking the frame and it’s level. Feels as if we are rolling into the center.

    I never thought about requesting a pick up, that could have been done even while I was at our summer home. One of the few benefits to Sam’s Club (and they are FEW) is that you can roll out a test mattress in the store and try it. But then you would have to deal with them, which we only do when we are in Flagstaff, AZ where we have no Costco for at least 85 miles. I’m the kind of person who feels bad about returning things, but Costco has never made me feel bad for doing so. I want to be fair to retailers, but even so, $700 out of my pocket is probably more damaging to me than what they paid wholesale, and may be able to recoup from the vendor. Also, Sealy did not get the message they would have by my returning the bed. So I regret that we still own it.

    As luck would have it, I found a slightly used Simmons Beautyrest Classic on eBay that I intended to use as a guest bed. It turned out to be so clean and nice that we moved it into the master bedroom. It is the most comfortable bed we have ever had, and it was $20.00 (yes, twenty dollars, including the frame and box springs.) So it evened out. I bought gorgeous sheets for it at Costco for $27, so nice I bought a second set so I’d have two.

    The Sealy was our second king bed purchase from Costco and the other one was quite satisfactory, we are still using it in our other house and it’s 8 years old. Armed with knowledge from this forum, I would purchase, try and return without hesitation.

28. 28 JT // 2011.02.05 at 1:17 pm

    I’m curious about the Costco shipping, since we don’t live in our residence full-time we need to “schedule” deliveries. Does Costco use their own shipping department or do they farm it out to “local shippers” for their mattresses? I would like to purchase a mattress when it’s on sale (best deal going) but am uncomfortable making the purchase not knowing if I have control over the delivery date (I’d hate to have it sit in the driveway for a week, waiting for me to show up).

29. 29 Kimberly // 2011.02.10 at 6:41 am

    @JT -They don’t just drop the mattresses off, they call you to schedule delivery at a time that is convenient for you.

30. 30 Tony // 2011.02.13 at 3:26 am

    Have owned the Boswell for 3 years and can say that it is the best mattress I have ever owned. Simply love it.
    Tony

31. 31 Beverly // 2011.04.20 at 2:33 am

    we are really interested in the adjustable king size sleep science bed , really seems reasonably priced! any one have any commments about this bed? memory foam type beds are a whole new concept to us. the best thing is we can return it ,but dont want waste time& resorces if we dont have to!!

32. 32 Sharon // 2011.05.05 at 1:10 pm

    WATCH OUT JT!! I totally disagree with Kimberly. We just had a costco mattress delivered to our home in Tahoe and they didn’t call or notify us in anyway. UPS Just dropped it off in the snow and ran. . We were shocked. My husband was even in Tahoe attending a 3 day meeting and could easily have met them. We were told the bed would take from 8-10 days and it was shipped and arrived in 3. Oddly enough we had just considered ordering a second bed from Costco (more expensive Ara King ) and now don’t trust the system. We were under the impression that they would at least call to schedule a delivery. We are furious!

33. 33 Sharon // 2011.05.05 at 1:12 pm

    Oh! and by the way – They used UPS to deliver the bed. No special or local delivery service

34. 34 Beverly // 2011.05.05 at 11:14 pm

    we orderd a adjustable bed king size they called to deliever, not costco but a white glove service company that sets up the bed. they seemed very nice

35. 35 Sue // 2011.05.06 at 9:31 pm

    In March we purchased a latex adjustable king from Costco. Costco sent me the link to their contracted delivery company along with a tracking number. The company never updated their website. One day I just happened to the call the shipping company, and to my surprise I was told it was being delivered within two hours. I had to cancel delivery because I didn’t make arrangements to be home. When it was delivered later in the week, the two delivery men were very nice and I received white glove service from them.
    We are very happy with the mattress.

36. 36 H // 2011.05.09 at 10:29 pm

    Hi Sue, was your mattress bought from those special events in your local costco? I want to buy one and the sales person left me his number and a flyer but I lost that piece of paper…
    Best,

37. 37 Sue // 2011.05.10 at 8:15 am

    Hi H….I’m not aware of the Nature’s Caress Latex Adjustable Bed being sold at the local stores, only at Costco.com. I bought the bed sight unseen. Before I bought it, I confirmed by email with Costco.com that if I wasn’t satisfied with it, they would return to pick it up at no charge and receive a full refund. We only have positive comments about the bed and customer service both at Costco.com and Leggett & Platt. Call Leggett & Platt at 1-800-888-4569 ext. 5662 if you have any questions about the bed and if it will be at your local store.

38. 38 H // 2011.05.11 at 2:28 pm

    Thanks a lot Sue for getting back to me. It is reassuring to know the information you gave. I will definitely include Nature’s Caress in our consideration for a new mattress. Our planned move is in the middle of June. Best wishes,
    H

39. 39 BigLew // 2011.08.07 at 8:56 pm

    We also purchased the NovaForm and LOVE it! Costco is simply the best!
    I have a question and don’t wish to be rude, but how do you purchase a bed and decide 3 (THREE) years later that you don’t like it and return it?????????? People simply amaze me.

40. 40 badback // 2011.10.19 at 4:16 pm

    To answer BigLew’s question: I think that someone may be me. I purchased the Sealy Westwind two years ago, right after my son was born. We needed a king-sized bed in a hurry so we could snuggle in with our son (yes, we’re crazy “attachment parenting” nuts). Right from the beginning, I hated the mattress but didn’t want to make a fuss about it. I love Costco and I trust their products without question. I figured the mattress would ‘season’ a bit and become more comfortable.

    Since that time, we’ve been incredibly busy with the baby, moving cross-country, starting a business, and doing all the normal things everyone does in their busy lives. But the mattress was still there. Killing my back.

    I finally just reached out to Costco today to let them know what a crap product it is. I don’t expect a refund/exchange (though it would be nice). I just don’t want them to stock that thing again and let it continue to ruin other people’s backs. And, yeah, it sucks that I have to spend another $2000 for a new mattress when I’d rather put that money in my kid’s college fund.

    To be honest, I feel like I’ve been kinda misled by the original product description and the promise of buying a well-known brand. $4000 is alot of cash to drop in two years for something that should last at least five or longer.

41. 41 BigLew // 2011.10.19 at 5:13 pm

    Didn’t mean to offend you “BadBack”. I had to laugh though when you said “season a bit”. Three years is a long time to season a bed.

    Bottom line is this, 2 or 3 years ago you could have made a 5 minute phone call to Costco (their customer service is excellent) and could have saved 2 or 3 years of back pain and not having this build inside of you until today.

    Have a great day and I hope you find that perfect mattress, we did.

42. 42 Robin // 2011.11.29 at 3:01 pm

    BigLew, do you find the Novaform to be hot? How long have you had it?

43. 43 BIgLew // 2011.11.29 at 8:16 pm

    Hi Robin,
    My wife and I have been sleeping on the Novaform for a few years. No, it’s not a bit hot. In fact, as I recall, they advertise it as “cool” foam. I can tell you that our previous mattress, which we liked, is no where near as comfortable as the Novaform. I have less aches and pains and being in my 60′s it sure helps this elderly body! lol
    The only problem I have is finding the “right” pillow for my neck. I think I’ve tried them all. I sleep better without one.

44. 44 Robin // 2011.11.29 at 10:19 pm

    That was really helpful. Thanks BigLew!!

45. 45 Beverly // 2011.11.30 at 3:34 am

    we bought the Sleep Science Novafoam king adjustable bed from Costco, it is a firm bed but we bought the toppers at costco to put on to make it a little softer, it works great! we both love to read in bed,that adjustable part of the bed is wonderful. we lay the bed ‘Flat’ for sleeping. I use to think those type of beds were just for hospitals!Its not hot to us.

46. 46 Painlessone // 2011.12.23 at 3:30 pm

    We bought an expensive bed several years ago that sagged almost four inches in the two spots my wife and I sleep on. I took a picture and they came out and replaced it. The second bed has now also sagged. neither of these were from Costco. I just bought the 2 1/2 inch memory foam topper from Costco and it was better.
    Then I flipped the mattress over and put the foam on. It is flat and very comfortable.
    I don’t know how long it will stay flat but it is really comfortable.

    People used to have their mattresses for 20 years and then the hedge fund boys KK&R bought all the major manufactures. They made every bed a “pillow top” that cannot be flipped over. Now everyone has to buy a new bed every 5 -7 years and the hedge fund makes more profit.

47. 47 Lynn // 2012.01.28 at 11:04 pm

    Greetings! Can anyone out there provide details on the comfort level experienced on the Kirkland Signature – Stearnes & Foster “Portofino” King Plush Mattress/Boxspring Set? We are looking to outfit out guest room and would like suggestions on “ultimate sleep comfort”. Please and thank you in advance to anyone who could share some wisdom and assist us in the search. We love to shop Costco and have always been pleased with our purchases. Buying mattresses however, is a big investment these days and want to make the right choice.

48. 48 Loretta // 2012.02.07 at 7:22 pm

    would also be interested in reply