Recall Notice: Novartis OTC Medications May Have Remnants of Other Pills

January 26th, 2012 · 3 Comments

Novartis Consumer Health has begun a voluntary recall of several of their over the counter medications that were sold at Costco locations in the US and Canada.  According to Novartis they are conducting the recall as a precautionary measure because the products may contain stray tablets, capsules or caplets from other Novartis products or could contain broken or chipped tablets.  No one wants to take a NoDoz instead of an Excedrin, I’m pretty sure.

As a result of different pills ending up in the bottles a user could accidentally overdose, have an allergic reaction, receive a higher or lower dose of the medication, or have adverse side effects from an unintended drug interaction.  Luckily,Novartis has not been made aware of any adverse health problems due to problems with the products.  But of course, if you are concerned you might be having an adverse reaction you should call your doctor sooner rather than later.  If you have a health problem related to the recalled medications, in the US you should report it to the Novartis Consumer Relationship Center at 888.477.2403 (available Monday-Saturday 8 a.m. to 10 p.m. Eastern Time) or the Canada Vigilance Program by Health Canada at 866.234.2345.  Novartis is working closely with the FDA in the US and Health Canada (in Canada obviously) throughout the recall.

The recalled medications were sold at Costco locations dating all the way back to January 8, 2009 to present, well until they pulled it off the shelves.  The recalled medications are:

  • Excedrin, select bottle sizes with an expiration date of December 20, 2014 or earlier.
  • NoDoz, select sizes with an expiration date of December 20, 2014 or earlier.
  • Gas-X Prevention, with an expiration date of December 2013 or earlier.
  • Bufferin, with an expiration date of December 2013 or earlier.
  • Excedrin Extra Strength Caplets, select bottle sizes with an expiration date of December 20, 2014 or earlier.
  • Excedrin Tension Headache Caplets, select bottle sizes with an expiration date of December 20, 2014 or earlier.

Costco in the US only sold the recalled Excedrin products (Items #720393,#672030, #146557,#618236, and #618919).  Costco Canada only sold the last two Excedrin products in the list above (sorry but I don’t have the item numbers for Canada).

If you purchased one of the affected medications at Costco, you can return it to them for a refund.  Alternatively, you can also contact Novartis Consumer Health for a refund.

For additional details on the recall and how to report problems or get a refund:

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3 Responses so far ↓

  1. 1 Pat Stewart // 2012.04.20 at 2:11 pm

    Excedrin Tension Headache Helps me very much re: my Migraines & also my Arthritis & terrible neck pain. When is this product going to be back on the shelves?

  2. 2 Emily (Bentobloggy.com) // 2012.01.26 at 11:56 pm

    Wow. That’s really bad quality control.

    • 3 Kimberly // 2012.01.27 at 12:35 am

      I know! I was wondering why they are just now doing a recall if you could have purchased it from Costco as far back as 2009. I didn’t see anything about what triggered the recall though in any of the stuff that I read.

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