This safety recall affects Costco Canada shoppers. Between July 2011 and March 2012, Costco Canada sold around 57,000 of the recalled Testarossa hair dryers that are manufactured by Conair and have a Costco item number of 273260. If you purchased one of these hair dryers, stop using it immediately.
There is a defect in the hair dryer, which could cause cracking or failure of an internal screw boss which holds the motor mount to the housing. The cracking or failure of the screw boss may cause small plastic or metal parts to become
loose and potentially eject from the front of the dryer during consumer usage.
The recall only involves the Testarossa professional hair dryers that are model number TST65C with a UPC code of 068459 060419. The model number can be found near the certification label on the handle of the hair dryer. The date code can be found on the plug prong and the recalled codes are: 0511YL, 0611YL, 0711YL and 1111YL.
Fortunately, neither Conair nor Health Canada have received reports of injuries as a result of the defect. However, Conair is proceeding with a voluntary recall of the dryers. You can have Conair replace the hair dryer with a comparable model by calling their toll free number 1.866.729.2389. Or, if you would prefer, you can return the unit to Costco for a full refund.
If you have other questions or concerns, you can find more information at www.conaircanada.ca/recall or you can email Conair’s customer service at firstname.lastname@example.org.