I recently received the following message from American Express that provides a bit of an update on the situation with the American Express Costco card. I think they could have been a bit more timely in sending this out since it has been six months since the announcement, but better late than never I guess.
As you may have learned from recent news coverage, our partnership with Costco will end on March 31st, 2016.
While it’s not easy to see a longstanding partnership end, we remain as committed as ever to providing you with world class service and products that deliver excellent value, rewards and benefits.
What You Can Expect Now
Between now and March 31st, 2016 you can continue to use your Card as you do today, including at Costco stores in the U.S., on Costco.com, and everywhere American Express Cards are accepted and you will continue to earn cash back on your eligible purchases.
We have many rewarding products and are committed to earning your business now and in the future. As always, no matter which American Express® Card you carry in your wallet, you can count on American Express’ award winning service and our brand’s 165 year promise of trust and security.
Our Customer Care Professionals are here to serve you with Relationship Care®, our unique brand of customer service. We encourage you to call 1-888-246-1076, or the number on the back of your Card, should you have any questions regarding your account.
We appreciate your business with American Express and thank you for being a loyal Card Member.
President, Consumer Products & Services
Member Since 1988