Have You Used Costco Services for Your Home?

October 7th, 2008 · 125 Comments

Recently, some friends and I were discussing various projects that we all have going on around our homes – painting, carpet, blinds, countertops, stuff like that.  And of course, they all asked me about the service relationships that Costco has available to their members.  I’ve got to be honest, I’ve never used any of them and don’t think I know anyone that has either, but it did get me curious.  So, I was wondering if anyone has taken advantage of these services through Costco and how that worked out.  Do you really get a better deal?  Do you feel like it took some of the stress out of the project? Or do you have a total horror story?

I was hoping that I could find out a little more information on the Costco.com website.  Unfortunately, it just has very general information about the Home Decor services (carpet, blinds, and closets) they offer and mentions nothing at all about countertops or painting, which are some of the other services offered here in Austin.  The other thing I really can’t figure out is if all of these services are contracted through a national chain or through local vendors.  For instance, I know that here in Austin the house painting services are provided by CertaPro Painters, which does seem to have franchises nationwide.

In any case, I’d love to get feedback from anyone that has gone through Costco for these types of services for your home.


Tags: Decorating · Household Items Share

125 Responses so far ↓

  1. 1 ERNESTO MIGOYA // 2017.05.21 at 8:19 am

    Recent experience with Costco contractor for home services- CAVEAT EMPTOR

    If you think that contractor is good because theyre hired by Costco, then think again.

    I’ve had a nightmare experience with the Costco window coverings contractor and I’m now stuck with a shoddy product. I’ve called Costco and was promised an email within two business days but they came and went and nothing.

    Next step, calling Costco HQ to speak with management and is still nothing then I’m filing a compliant with local BBB!

    Will never use these services or other home devices again.

  2. 2 Julie // 2016.04.19 at 9:20 pm

    We ordered a garage door from the Costco kiosk, by calling the 800#. The rep was almost unintelligible – he kept swallowing part of his words, and even when i asked him to slow down, still couldn’t understand him.

    Sales rep called back within an hour of my call. So far, so good. He came a bit late to our appt to measure, and he wreaked of alcohol, but seemed competent, so I thought it would be ok.

    He said, 2 weeks for the door to come. This is April. No holidays involved. Girl calls me within a few days to schedule delivery for a couple weeks from the day she called me (so now we are going on 3 weeks). She calls back a week later, saying, truck not coming, we need to reschedule (at this point, it’s still 2 weeks away). I have not seen the final result but i would not recommend using this service.

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